Product Specialist
Nakisa
Lahore, Pakistan
1d ago

Description

Position at Nakisa Nakisa is a global leader in enterprise business solutions for Organization Design and Accounting and Compliance.

Nakisa delivers innovative, forward-thinking, and robust human resource and financial management solutions that advance business strategies.

Nakisa has built top of the line software solutions which are being used by the Fortune 1000 of today.

We believe the key to our success is our unity in thought and action. As we are continuously improving, we work hard to ensure Nakisa values (Fairness, Integrity, Service, and Humility) drive our behaviors at all levels.

Our solutions have excelled in the market and we are committed to excel in its delivery and implementation aiming for our customers to have the best possible experience in their journey with Nakisa

We are seeking an enthusiastic Product Owner to join our Product team to assist with the development of the Nakisa Lease Management solution.

You will reinforce the team with your software and finance knowledge by assisting with all aspects of product development, all the aspects of software design and development process and you will coordinate with R&D & Consulting teams, as well as end-user / clients throughout the project lifecycle.

Responsibilities

  • Work in the product management team to prioritize requirements for the Lease Management application.
  • Coordinate and deliver roadmap features for the selected applications.
  • Initiate all functional development based on agreed business cases and agreed business requirements.
  • Work closely with development to ensure the correct functionality is created from the prioritized business cases and requirements.
  • Prepare technical notes to be used for knowledge bases and client training.
  • Assist support and R&D team by reviewing product reported issues.
  • Collaborate and drive engineering using Jira in an agile development environment.
  • Help Identifying opportunities to enhance the overall customer experience.
  • Provide issue assessment and guideline to R&D for improvement.
  • Analyze and solve customer escalations during direct sessions with customers.
  • Update Jira tickets and dashboards accordingly
  • Help to improve the SDLC by identifying weaknesses and propose effective solutions
  • Qualifications

  • Bachelor’s Degree in Computer Science
  • 2+years of experience in Financial / Accounting software, product / Business Analyst, product development, or other software related positions.
  • 2+ years of proven experience in building SaaS solutions
  • Experience in products for the B2B market
  • Ability to perform under a tight deadline.
  • Excellent interpersonal and presentation skills
  • Excellent communication skills (written & verbal) in English
  • Proven project management and organizational skills
  • Ability to perform effectively in a fast-paced, and rapidly changing environment
  • Strong problem-solving skills, think out of the box
  • Customer-focused mindset, putting customer experience in every decision
  • Ability to influence effectively with Data supported arguments
  • Good to have

  • Knowledge of SAP / Oracle Financial modules is a plus
  • SCRUM MASTER is a plus
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