SCRUM Master
S&P Global
Islamabad, Pakistan
4d ago

The Team : The Order to Cash team is responsible for the management and improvements of the Business Applications that drive S&P Global.

Our team leads many internal applications from Salesforce, Order to Cash, Order Fulfillment, Reporting and Workflow tools.

You will have the opportunity every single day to work with people from a wide variety of backgrounds and to develop a close team dynamic with coworkers from around the globe.

The Impact : You will work alongside a Salesforce and integrating systems Solutions Architect and other team members. You will use your skills and experience to help improve our Salesforce Platform.

You will be involved in strategic planning and execution that will include working in all areas of Salesforce from Service Cloud, Sales Cloud, App Partners, Lightning, Wave and more.

What’s in it for you : Would you like the opportunity to work on a team that will craft the future of the company's Salesforce Instances?

You enjoy working to break down and solve complex problems by creating practical, maintainable, and scalable solutions. You're a great person that willingly collaborates, listens, and cares about your peers.

This position will enable you to interact with an Agile team of in-house Salesforce and integration systems professionals from around the world.

We are in search of a highly motivated Project Manager / Business Analyst who is excited about utilizing their technical project management skills to lead projects from conception to completion in an Agile environment across multiple CRM teams.

Responsibilities (must have) :

In this role, you will be working with a team of enthusiastic members supporting our critical production finance system and guiding our business partners & end users with industry best practices, solution design, & creating long term value to our customers.

The key responsibilities are :

  • Excellent communication and servant leadership skills
  • Good experience as Scrum Master preferably in Scaled agile framework (Must have)
  • Leads and coaches Scaled Agile ceremonies such as Program Increment Planning and Scrum of Scrums
  • Assist in overall program / project planning and ensure cross-team dependencies are well-understood and modeled in project plans and timelines.
  • Resolve cross-team impediments and blocking issues
  • Schedule and conduct meetings and ceremonies in accordance with best practices for Agile / Scrum software development
  • Facilitates team meetings, including :
  • Backlog Refinement
  • Iteration Planning
  • Daily Stand-Up (DSU)
  • Iteration Review
  • Iteration Retrospective
  • Removes impediments and barriers to the team’s progress
  • Protects the team from outside influence
  • Ability to function autonomously, exercise sound decision-making skills, and serve as an advocate for business goals and objectives.
  • Coaches the team on the best ways to refine their backlog and create Stories

  • Ensure Development team understands and maintains commitment to the Definition of Done (DoD)
  • Assists the PO in preparing and refining the backlog for PI and Iteration Planning
  • Helping the Scrum Team understand the need for clear and concise Product Backlog items
  • Coach the Product Owner to ensure the volume and flow of Product Backlog Items (user stories) towards the top of the Product Backlog are Ready for the Sprint Backlog
  • People manager experience would be a plus
  • What we are looking for :

    Basic Qualification) :

  • 5+ years serving as a certified Scrum Master (2 years SAFe experience preferred) in an agile software development environment
  • Technical knowledge on platforms like Salesforce CPQ, Oracle, Zuora, Informatica
  • B.Tech in a relevant field (business or technology) or experience, with understanding of the financial services industry
  • Strong Critical Thinking and analytical skills
  • Deep knowledge of and passion for Agile / Scrum including Agile metrics and reporting techniques
  • Communication skills (presentational, active listening, ability to build consensus, and support across functions and at all levels)
  • Must have led teams of technical analysts, software developers and QA test analysts
  • Ability to clearly bring together and document software requirements
  • Experience working effectively in a dynamic development environment within large, global teams
  • You will be able to resolve conflict through arbitration, negotiation, reasoned discussion, or critical issue
  • Aptitude for nurturing self-organizing, high performing teams via servant leadership, individual coaching and mentoring
  • Experience working effectively in a dynamic development environment within large, global teams
  • Certifications : SAFe SM / ASM (preferred), CSM, CSP, PSM
  • Proficient in the use of Azure DevOps (ADO)
  • Willing to work in Night Shift
  • Flexible Working (optional)

    We pride ourselves on our agility and diversity, and we welcome requests to work flexibly. For most roles, flexible hours and / or an element of remote working are usually possible.

    Please talk to us at interview about the type of arrangement that is best for you. We will always try to be adaptable wherever we can.

    Return to Work

    Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative (link to career site page when available), we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.

    Grade / Level (relevant for internal applicants only) : 10

    The Location : Islamabad, Pakistan

    About Company Statement :

    S&P Global delivers essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead.

    As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.

    S&P Global Market Intelligence partners with customers to broaden their perspective and operate with confidence by bringing them leading data sources and technologies that embed insight in their daily work.

    LI-USA

    Equal Opportunity Employer

    S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race / ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.

    Only electronic job submissions will be considered for employment.

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