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Join an inclusive team passionate about one thing : using their expertise in the relentless pursuit of innovation for customers and partners.
The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible.
We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing.
JR5236 Network Engineer
Very good Understanding of TCP / IP and troubleshooting of Network Connectivity.
Raising Trouble tickets with ISP's and participating in trouble shooting calls along with ISP network engineers to resolve P2P & internet link issues.
Maintain pro-activeness on alerts / tasks by using tools like HP NNMI, Opsramp, Cisco Prime, NetScout, Livenx,and Net brain monitoring tools.
Recognize all CRITICAL creation alarms promptly and raise to TechOps group through chat / email / call
Create tickets for the critical alerts which have been escalated to TechOps and update the ticket with the appropriate information
Follow the procedure as per the wiki / instructions provided and check with the TechOps Team for any clarifications or doubts
Configuring switches & Routers to maximize network efficiency and security.
Maximizing network performance through ongoing monitoring and troubleshooting
Investigating faults in the network
Updating network equipment to the latest firmware & IOS releases
Reporting network status to key stakeholders when business critical tickets raised by peer groups.
Interface with internal teams, customers, and partners
Be a point of escalation from shift engineers and troubleshoot internal / external connectivity issues
Provide resolution information and work with other teams to complete impact analysis where appropriate
Drive the network incident, outages, and deep diving to find the root cause and prevention plan
Create and define network operation best practices, documentation, and building MOP, SOP for training Juniors
A Positive can do attitude with the ability to articulate thoughts and ideas and see them to fruition
Willing to work in 24 / 7 Shifts