Assistant Community-Based Protection Officer, NOA, PN# 10015411 based in Quetta, Pakistan (JO 31711)
Quetta, Pakistan
5d ago

Duties and Qualifications

Organizational Setting and Work Relationships

The Assistant Community-Based Protection Officer is a member of the Protection Unit in a Country Operation and may report to the Protection Officer, Community-Based Protection Officer, or another more senior staff member in the Protection Unit.

Under the overall direction of the Protection Unit, and in coordination with other UNHCR staff, government, NGO partners and other stakeholders, the Assistant Community-Based Protection Officer works directly with communities of concern to identify the risks they face and to leverage their capacities to protect themselves, their families and communities.

The incumbent may have direct supervisory responsibility for part of the protection and / or support staff and supports the application of community-based protection standards, operational procedures and practices in community-based protection delivery at the field level.

To fulfil this role the Assistant Community-Based Protection Officer is required to spend a substantial percentage of the workday outside the office, building and maintaining networks within communities of persons of concern (PoC).

The development and maintenance of constructive relationships with PoC that measurably impact and enhance protection planning, programming and results form the core of the work of the incumbent.

S / he also supports the designing of a community-based protection strategy by ensuring that it is based on consultation with PoC.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks.

In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR s core values of professionalism, integrity and respect for diversity.


  • Be fully informed about community structures and the protection and security situation of the PoC and develop strong links with a cross-section of members of refugee / IDP / stateless communities, using an AGD approach.
  • Through relationships with PoC and network of partners stay abreast of political, social, economic and cultural developments that have an impact on the protection environment and provide advice to senior management.
  • Ensure that the perspectives, capacities, needs and resources of the PoC are reflected in the protection strategy, planning processes and operations plan addressing the specific protection needs of women and men, children, youth and older persons, persons with disabilities, and marginalized groups.
  • Support a consultative process with government counterparts at local levels, partners and PoC to develop and implement integrated strategies that address the key protection priorities, including, for example, child protection, education and GBV, and solutions approaches.
  • Provide technical guidance and support to UNHCR and partners and implement and oversee Standard Operating Procedures (SOPs) on all community-based protection related issues.
  • Support the design, implementation and evaluation of protection centred and solutions oriented programming with implementing and operational partners guaranteeing that community-owned activities are integrated.
  • Support communities in establishing representation and coordination structures
  • Promote confidence building and conflict resolution among PoC, authorities and host communities.
  • Maintain protection presence through regular field missions and reports, making direct contact with PoC, host communities, local authorities and partners.
  • In operations applying the humanitarian cluster system, contribute the development of an AGD-compliant strategy on which the response of the Protection Cluster is grounded and covers all assessed and prioritized protection needs of the affected populations.

  • Support the Operation's work to fully integrate the protection strategy into the Country Operations Plan, the UN Development and Assistance Framework (UNDAF), the Humanitarian Country Team s common humanitarian action plan where applicable.
  • Contribute to the Protection team's information management component which : provides disaggregated data on PoC and their problems;
  • researches, collects and disseminates relevant protection information and good practices to enhance protection delivery and provide technical advice if necessary.

  • Support the inclusion of participatory, community-based protection and AGD approaches in strategies and plans in the Country Operation.
  • Support community understanding of UNHCR's commitment to deliver on accountability and quality assurance in its response.
  • Support PoC to develop structures that enhance their participation and protection.
  • Contribute to the design of project submissions and the budget for endorsement by the supervisor.
  • Intervene with authorities on community-based protection issues.
  • Negotiate with local counterparts, partners and PoC.
  • Perform other related duties as required.
  • Minimum Qualifications

    Years of Experience / Degree Level

    For P1 / NOA - 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree

    Field(s) of Education

    International Development, Cultural Studies, Human Rights,

    International Social Work, Social Science, Political Science,

    Anthropology, International Law or other relevant field.

    Field(s) of Education marked with an asterisk* are essential)

    Certificates and / or Licenses

    Not specified

    Certificates and Licenses marked with an asterisk* are essential)

    Relevant Job Experience


    Some professional working the areas of community services, social work (e.g., gender, GBV programs, women s empowerment and protection, work with refugees) or / and human rights or related tasks in government, NGO or international organisation.


    Proven communication skills, both oral and written.

    Demonstrated knowledge of community communication and engagement approaches

    Understanding of and demonstrated competencies in forced displacement and protection, particularly GBV prevention and response, child protection, education, gender equality, and the application of the Age, Gender and Diversity Policy.

    Functional Skills

    PR-Age, Gender and Diversity (AGD)

    PR-Community Services-Communication / Development / Organization

    PR-Community Services-Social Work / Counselling

    PR-Community-based Protection

    IT-Computer Literacy

    DM-Database Management

    PR-Gender Equality

    PR-Refugee Protection Principles and Framework

    PR-Refugee Women issues

    PR-Gender Based Violence (GBV) prevention programming

    PR-Gender Based Violence (GBV) response programming

    PR-Experience in Forced Displacement situations

    EX-Experience with Inter / Non-Governmental Organization (INGO / NGO)

    EX-Field experience

    PR-Child Protection Prevention and Response

    Functional Skills marked with an asterisk* are essential)

    Language Requirements

    For National Professional jobs : Knowledge of English and UN working language of the duty station if not English and local language.

    Competency Requirements

    All jobs at UNHCR require six core competencies and may also require managerial competencies and / or cross-functional competencies.

    The six core competencies are listed below.


    Organizational Awareness

    Teamwork & Collaboration

    Commitment to Continuous Learning

    Client & Result Orientation

    Managerial Competencies

    Judgement and Decision Making

    Managing Resources

    Cross-Functional Competencies

    Stakeholder Management

    Planning and Organizing

    Political Awareness

    All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties.

    This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

    As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

    See below for this postion's Operational Context

    Operational Context

    Pakistan has an over 40 years long history of hosting refugees and currently ranks as the third largest refugee-hosting country globally.

    Balochistan province hosts over 330,000 Afghan refugees and asylum seekers, some 15% of whom living in far-flung refugee village and the rest in various townships with over 60% in Quetta urban.

    The Assistant Community-Based Protection Officer will be a member of the Protection Unit, composed of both national and international staff.

    Under the direction of the Protection Officer, s / he will oversee the community-based protection activities. S / he will supervise the community-based protection staff as the critical interface between UNHCR and communities of concern.

    S / he will provide an AGD-sensitive analysis of community risks and capacities that will form the essential foundation of required interventions.

    S / he will provide guidance on strengthening of community engagement focusing on standardization, effectiveness, and efficiency of the community-based protection response across the province.

    S / he will be responsible for coordination of Participatory Assessment activities and overseeing management of the community centers and outreach volunteers while maintaining effective communication with communities.

    S / he will support identification of persons with specific needs and case management procedures, playing an active role in the strengthening of the GBV prevention and response and child protection mechanisms.

    S / he also contributes to the achievement of UNHCR s commitments to accountability to affected people.

    S / he fosters and maintains close working relations with the government counterparts, sister UN entities, non-governmental organisations and academic institutions that can contribute to enhancing protection and achieving solutions through people centered, community-based and gender responsive approaches.

    Experience in coordination, stakeholder management, design and implementation of community -based protection activities is required.

    Excellent command of English, inter- personal and communication skills is essential.

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