Support & Maintenance Engineer
Thales Group
Islāmābād, Pakistan
4d ago

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other.

In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

As a Support Engineer for the Personalization team, you will ensure internal and external customers’ satisfaction by assisting the customers in the operation of Gemalto personalization solutions in order to provide manufacturing excellence.

A week in the life of a Support Engineer : - You will answer calls and provide appropriate solutions to customer issues.

  • You will assist customers in troubleshooting or escalating issues to the research and development team, if needed. - You will implement appropriate development projects.
  • You will manage tools acceptance and integration before site deployment. - You will perform product migration and deployment at customer sites.
  • You will transfer developed and qualified technology to production plans including relevant training. - You will train customers on new technology.
  • Knowledge, Skills and Experience : - To succeed at this job, you must have : the ability to travel % of travel domestic / international , autonomy, organizational skills, and the ability to solve complex problems and work under pressure.

  • We would appreciate if you have : knowledge of banking production processes and database management. - You must be fluent in English.
  • We would like someone to join our team who is a strong communicator and customer-oriented. - You must have a Degree in Engineering.
  • At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields.

    Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

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