Ocean Import Agent
Expeditors International B.V
Lahore, Pakistan
6d ago

Company Description

Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions.

Job Responsibility :

  • Ensure smooth and timely freight process flow.
  • Prepare various documents for international transportation.
  • Assist supervisor / local sales in timely responding to requests for information and with market competitive pricing matching the scope of service required by the customer.
  • Participate to the transition of new business / updates to existing business.
  • Assist in retention calls and complete periodic customer reviews with customers. Also document in system.
  • Coordinate and negotiate rates with our contracted vendors in procuring space and services.
  • Ensure accurate and timely client and vendors billing.
  • Ensure accurate and timely data entry into our operating system.
  • Interact with our customers in arranging their international import shipments, meeting customer service standards.
  • Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements.
  • Understand department process flow, constantly looking for areas of improved efficiency.
  • Ensure all customers standard operating procedures are followed as per the DLSOP.
  • Work with the team on meeting KPI standards, as per the company‚Äôs procedures.
  • Monitor shipment reports to ensure total customer satisfaction
  • Overseas communications (Network and Customs Brokers).
  • Daily review Import Work flow and operational reports and work with team on updating event codes
  • Audit files and work with the team on meeting operating process standards
  • Build and maintaining strong relationships with vendors (Shipping lines, Handling Agents, Trucking Companies, and others) and customers.
  • Evaluate vendors at defined intervals per company policy, focusing on areas of possible improvements with corrective action plans where needed


    Qualifications, Experience and Education Requirements

  • Minimum Bachelors Degree from Recognized University
  • Minimum 2 years of industry experience
  • Good market and product knowledge.
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
  • Pro-active, strong organizational skills.
  • Good computer skills (Excel, Word).
  • Hazardous Materials certification (preferred).
  • Fluent in English.

    Report this job

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Application form