Trainee Engineer - Technical Support
Gaditek
Karachi, Karachi, Pakistan
5d ago
source : Mustakbil

Job Description

Business Description :

Gaditek, a worldwide pioneer and leader in Global VPN services aimed at providing online security, privacy, encryption and anonymity services, is seeking Trainee Engineers having deep rooted interests in working with a cutting edge global leader.

Online security and privacy industry is at the peak of it's boom and we are looking for people who would love being part of the team that runs world's largest VPN network spread across over 100 countries.

We serve clients from over 120 countries worldwide and compete with high tech & resource rich companies around the world.

If this enormous scale convinces you as a "once in a lifetime" opportunity please contact us.

Training & Career Opportunities :

We're inviting a group of 4 Trainees to take them through a 6 week program. At the end of the program, based on the performance and Interest, we'll be offering permanent employment opportunities to short listed candidates.

  • Below is a quick overview of the program
  • What do we do? What customers problems do we solve?
  • An Introduction to our global VPN network spread in over 100 countries.
  • Interaction with our Global Marketing teams for greater understanding of the service and challenges.
  • An overview of our current challenges, future aspects and 2015-2016 goals.
  • Understanding of customer psyche and ways to counter with customer problems by giving better service.
  • Short listed candidates would be offered job with the following job description.

    Brief Job Description : Successful candidates will be part of our Gaditek family and will be working with the pioneers of the VPN service, serving clients worldwide.

    Job duties will be :

  • Remote technical troubleshooting.
  • VPN performance improvement advisory to clients based on experience / insights.
  • Live chat handling and lead conversion.
  • Support tickets handling.
  • Job Specification

    You'll be communicating directly (via chat / tickets & emails) with clients in over 100 countries so you must have an excellent written English skills and a strong sense of team collaboration.

    Job Rewards and Benefits

    Incentive Bonus Leaves Life Insurance Medical Sports and Entertainment

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