Order Management Specialist, Operations
1d ago

Who We Are

KeepTruckin builds technology using the latest advancements in AI and computer vision to improve the safety and efficiency of businesses with vehicles.

Over one million drivers and 100,000 companies across every industry trust KeepTruckin’s integrated platform to power their operations, prevent accidents and reduce costs.

At KeepTruckin, we see our hard work rewarded in tangible ways every day, and we believe that intelligence is most powerful when paired with humility.

We’re motivated by the opportunity to save lives on the road while impacting and improving every facet of multiple trillion-dollar industries that keep our physical economy moving.

KeepTruckin is proud to be a Forbes Cloud 100 company, Forbes Best Startup Employer 2020, and an Inc Magazine Best Place to Work.

About the Role :

As an Order Management Specialist - Operations, you will be given an opportunity to utilize your expertise here at Keeptruckin.

You will be helping our operations department with Sales order completion, Order Form generation and everything which is relevant to processing sales orders / Deals.

What You'll Do :

  • Manage complete Quote to Cash cycle
  • Order Creation and Completion
  • Order Cancellation.
  • Account Renewals
  • Sending Out Replacement Orders
  • Contract BuyOut Quotes.
  • Opportunity Stage Amendments.
  • Package Upgrade / Downgrade
  • Vendor Finance deals
  • Account Audits
  • Account Mergers
  • Liaising with other departments to resolve cases
  • What We're Looking For :

  • Graduate in any discipline, preferably business or supply chain
  • Strong Business Communication Skills in English
  • 1 to 3 years professional work experience.
  • Proficient experience with Microsoft Excel and Word.
  • Knowledge and experience of CRM systems, preferably Salesforce.
  • Prefer experience working with ERP systems.
  • Very organized, meticulous, and detailed in entering information.
  • Excellent analytical and problem solving capabilities with special attention to accuracy and detail.
  • Self-starter with a proven ability to take ownership of job responsibilities and ensure successful completion of all projects and requests.
  • Ability to effectively prioritize and multi-task in high volume workload situations.
  • Creating a diverse and inclusive workplace is one of KeepTruckin's core values.

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