Food Performance Lead
Lahore, Pakistan
5d ago

At Careem, we are driven by the purpose of simplifying the lives of people and building an awesome organisation that inspires.

Based in Dubai, we started our journey as a pioneer of the Middle East’s ride-hailing economy. Today, Careem is the region’s everyday Super App operational in 13 countries and over 100 cities.

The Super App provides a host of daily services that people need to move around, to order things and to transfer money in one unified smartphone app.

Our goal is to simplify people’s daily lives so that they can spend their precious time and mindshare on things that really matter and on realizing their potential.

Responsibilities :

As a Food Performance Lead day-to-day responsibilities include, but are not limited to :

  • Own the set up and manage delivery operations
  • Managing KPIs to ensure performance, growth and quality with regular reporting
  • Drive insights from complex data sets by troubleshooting performance issues
  • Work in close coordination with supply and marketing teams to drive performance
  • Oversee restaurant onboarding
  • Ensure SOPs, policies and compliance of vendors and captains
  • Lead & develop a team of high performers
  • Drive effective captain & vendor loyalty and engagement to ensure strong retention and increase lifetime value
  • About you :

  • Successfully completed Bachelors / Masters degree (in economics or a relevant field)
  • Experience in data analytics and excel
  • SQL is preferred
  • Ability to manage stakeholders and communicate with cross functional teams
  • Can do, will do attitude and be able to think in a unique way to contribute creatively towards building a solid business pipeline and driving sustainable business.
  • Good communicator and excellent at driving solutions in line with industry and local market trends.
  • Location is flexible (Karachi, Lahore, Islamabad)
  • Oh, and also, we’re looking for someone who can take ownership, who is of service and who shoots to the moon and beyond.

    Is this you? We’re looking forward to seeing your application!

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