About the role
The Analytics & Insights manager will be a confident and capable crafter of compelling insight which delivers clear and actionable recommendations to our client.
She or he will use analytical skills to develop / distribute new analytical approaches and help client make better decisions.
Identify opportunities to collaborate and deliver provocative Thought Leadership on market, industry, and category trends.
Deliver outstanding insight to the client, whilst developing and maintaining strong relationships with senior client personnel
Provide feedback on client needs and challenging internal processes to best deliver those client needs
Drive client value to help achieve agreed revenue and client satisfaction targets
Use NIQ data to drive insights, identifying opportunities and threats for our client’s brands
Present key insights to clients virtually
Introduce additional NielsenIQ services, where appropriate to meet client needs
Co-develop and deliver against Joint Business Plans to support client’s business objectives
Drive NPS (Net Promoter Score) and client satisfaction
Drive cross market collaboration within NielsenIQ and client where appropriate
Mentors / Coach team members.
Effectively manage client workload requirements between team members
Identify revenue opportunities to help the team exceed OP targets and engage with practice areas to ensure a sound knowledge of products and services available
3-5 years of experience in a relevant role and / or with appreciation of NielsenIQ products, services and data.
Desire to tackle the challenge of working on a large Platinum client
Ability to develop client relationships
Solid understanding of FMCG industry and trends and be able to demonstrate a high level of business acumen
Understanding of retail audit
Knowledge of NielsenIQ products and services or equivalent
Ability to adapt to new tools
Results orientated with the ability to work to tight deadlines
Demonstrated ability to make sound decisions and resolve problems in a highly client-focused fashion
Excellent communication & interpersonal skills with business and insights context.
People management skills would be a ideal but can be developed in the role such as demonstrating the ability to achieve results through others, to motivate and inspire and to coach individuals to develop / realize their full potential