Job Description Core knowledgde of the 10 Principles and expert knowledge in our areas of responsibility. (mandatory - do not remove or change)
Skills in required technology area and strong customer service skills
Strong Conflict resolution, problem solving and analytical skills
Excellent communication skills both written and spoken.
Ability to work in a team & under pressure
Demonstrated project management competency.
Strong achievement and service focus i.e. high energy levels and commitment to end results
SAP, Server & Network introductory level
Knowledge of workforce, devices and plateform tools
Ability to speak & to train
Hardware installation and troubleshooting
IT infrastructure installation and troubleshooting, Network, Servers, IP Telephony, Network Security
Educational Qualifications : Bachelor’s Degree or equivalent in Computer Science or related field. Minimum of 4-5 years of IT experience including Team Lead experience.
Behavioural : Time Management, Conflict Resolution.
Technical : IT resolutions