Sales Coordinator
Zarnab International (Pvt) Ltd.
Karachi, Karachi, Pakistan
4d ago
source : Mustakbil

Job Description

We are an equal opportunity employer, However, for this position, we encourage male candidates to apply.

  • Answer or make calls to clients to learn about and address their needs,
  • Guide efficiently and accurately to the clients for their queries, explaining possible options, and ensuring that clients feel supported and valued,
  • Engage in active listening with clients, confirming or clarifying information related to inquiries,
  • Build lasting relationships with clients and other call center team members based on trust and reliability
  • Utilize software, databases, scripts, and tools appropriately,
  • Ability to covert inquiry in appointment with sales team or recommendations for products that may better suit client needs
  • Take part in training and other learning opportunities to expand knowledge of the company and position
  • Adhere to all company policies and procedures
  • Job Specification

  • Exceptional client service, active listening, and verbal and written communication skills, and professional phone voice
  • Understanding of company products, services, and policies
  • Proficiency with computers, and strong typing skills
  • Ability to convert inquiries / leads in to appointment with sales team
  • Strong time management and decision-making skills
  • Adaptability and accountability
  • Proficient in Microsoft Office
  • Strong phone skills
  • Demonstrated ability to read, write, and speak English
  • Comfortable multi-tasking and prioritizing tasks without guidance
  • Excellent interpersonal skills
  • Punctual with strong attendance history
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