Head of International Remittance
Telenor Microfinance Bank Limited
Karachi, Sindh, PK
5d ago
source : Mehnat Mazdoori

The incumbent is responsible to enhance the performance and achieve the overall objectives of International Remittances unit.

Effective utilization of IR for mobile wallet uptake in a self-sustainable manner is the primary responsibility.

  • Ensure compliance with regulations.
  • Keep abreast of other operational changes, market developments, innovations and trends locally and internationally.
  • Maintain productive relationship with State Bank of Pakistan (PRI) for follow up on new Partner additions and other IR related approvals
  • Develop and own the IR strategy of EasyPaisa and deliver on assigned goals / targets
  • Develop plans to sustainably grow IR business volumes by working with key stakeholders of the IR value chain both at the sender and receiver sides.
  • Own the end-to-end customer experience of IR receivers in Pakistan and also influence sending partners to improve the user experience at the sender side and awareness about EasyPaisa.
  • Lead all the business development efforts to continuously add MTOs onboard and manage productive relationships with all partners to grow the business
  • Manage and improve the overall back-end operations of the International Remittance business of the bank for smooth processing of all types of transactions minimizing errors and rejections
  • Manage budgets and P&L of IR business to gain our fair market share sustainably
  • Carry out any task assigned by line manager (Head of Digital Lending, Insurance & IR)
  • Incumbent shall be responsible to adhere by Telenor Microfinance Bank Behaviours & Values in all aspects of his / her work conduct.
  • Ensure that a culture of risk and compliance management is implemented, and institute performance measures tied to individual risk and compliance responsibilities.
  • Bachelor’s Degree + Professional Certification / Diploma
  • 10+ Years of work experience
  • Leadership skills
  • Communication skills
  • Team management
  • Negotiation
  • Detail orientation
  • Relationship management
  • Analytical skills
  • Execution / Project management skills
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