Why should you join Telenor
At Telenor Pakistan, we give you the opportunity to become a skilled professional in your chosen field of interest. Being rated as the top employer of the country, we enable you to realize your dreams in an environment of diversity and openness to new mindsets.
About the role
As an Area Sales Head, you will responsible for overseeing on-ground indirect sales activities within the assigned area through the franchise channel and converting market opportunities to drive sales.
Achievement of assigned monthly / annual targets through effective franchise management. A few of the KPIs have been mentioned below :
Gross Adds First Call Activation (FCA)
Revenue Primary & Secondary Recharge
Financial Services, Devices and Internet product offerings
Location based Business Segment KPIs
Business growth and improvement of market share within the assigned territory
Execution of Key strategic projects in line with organizational goals
Responsible for franchise servicing and retail enablement of assigned territory
Ensuring Telenor Way for Work & Telenor Values from Franchise Channel
Your Typical day at work
Timely and effective communication of targets and its monitoring / reporting
Regular market visits to gather insights and competitor information etc.
Route planning and target setting for RSOs
Profitability monitoring and staffing at Franchise end
Franchise and Retail staff motivation and training sessions
Franchise servicing, CSAT, DSAT and enablement of franchises staff on Product & Processes
End to end ownership of franchise documentation and adherence of PTA & Company’s SOP at franchises
Ongoing improvement of trends (minimum balance retailers, servicing at retail level for FS and GSM)
Retail footprint expansion to increase availability of products and services
Channel investment monitoring
Ensuring and improving quality of sales
Work on other projects assigned by line manager with the aim to constantly improve Sales & Distribution target achievement
Education : Min. Bachelors degree with specialization in any field, preferably on the Business side.
Work experience : Experience in a sales and / or distribution role in an organization with a sizeable distribution network.
Experience as a team leader would be preferred.
Potential Career Path
This position offers the following career path options besides growth within indirect sales channel :
Roles within S&D Operations and S&D Planning, which are geared more towards planning
Trade Marketing Regional execution or nationwide planning.
Direct / Corporate selling within Business Solutions department.
Functional Skills / Knowledge Areas
Ability to work well in a pressure situation, Self-motivated and flexible
Excellent communication skills in English (both verbal & written)
Strong team management skills
Strong analytical ability and business acumen
Proactive and customer centric mindset
Strong Interpersonal Skills
Knowledge on corporate culture and values
Should be able to analyze, understand and recommended solution to complex problem
Ability to think and come up with recommendations for meeting business objectives
Organized and can manage several projects and / or activities at a time