Payroll and Benefits Administrator
Lahore, Punjab, PK
4d ago
source : Mehnat Mazdoori

Job Description Will be responsible for administering Payroll and benefits processes and transactions to be completed for the respective process based on the agreed service catalog and SLAs under direct supervision of the manager.

The role requires strong process orientation and SLA adherence experience.

  • Administer centralized Payroll input to finance
  • Oversee processing of payroll changes including :
  • Salary and Benefits Details (e.g. new hires, terminations)
  • Increment Details (Change in Employee Status transfers and promotion increments)
  • Benefits Details (As per policy enrollments and terminations)
  • Approved Loan and advance details
  • Overtime and Sales Incentive details
  • Ensure payroll data is updated on third party template for payroll processing
  • Support in benefits enrollment, administration, invoice processing and utilization reporting for the below :
  • Medical Insurance
  • Mobile Phone
  • Advance House Rent / House Loan
  • Relocation allowance
  • Company Car / Car Allowance
  • Work with TR team on wellness campaigns activation and communication
  • Employee Exit Management including
  • Systems related access termination
  • Benefits termination
  • Oversee Benefits vendor management as requested
  • Deliver services at the defined at the SLAs / KPIs and drive operational efficiency and continuous improvement
  • Ensure consistent service delivery of agreed process and complete transaction tracking to capture SLAs
  • Partner with team to execute plans to improve customer satisfaction with a focus on processes
  • Represent technical, functional and customer perspective when taking decisions : Database requirements, integration of systems, internal clients and the broader shared services organization
  • Answer employee questions, manage escalation and takes ownership for ultimate issue resolution
  • Liaise with auditors and manage payroll tax audits
  • Ensure smooth on-boarding, training, process and support documentation and aids for colleagues as needed
  • Ensure knowledge management platform is updated
  • Ensure compliance to GCS
  • Requirements

  • Payroll Experience : Min 2 years
  • HR ops process and SLA management experience : Min 2 years
  • Service management and ticket management system experience
  • Customer orientation
  • Process management and continuous improvement with a focus on optimization and productivity
  • Technical / Functional Skills & Knowledge of HR Tools and Interfaces
  • High level of accuracy and attention to details
  • Proficient in Microsoft Office
  • Relocation Eligible :

    Eligible for Standard Relocation

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