Job Description
1 : INTERNAL AUDIT OPERATIONS :
Assist in the following areas at execution level;
Internal Control Assurance
Risk Management Assurance
Transactions verification
Testing of Internal Controls
Setting of Audit Recommendations
Compliance Auditing with approved company procedures
2 : SERVICE QUALITY ASSURANCE (SQA) OPERATIONS :
Recording of all customer complaints relating to product quality and service quality received from the customers.
Task assigning to the concerned department & follow up for its completion and timely closure
Review and evaluate the corrective & preventive action taken by investigating department
Compliance of company procedures in customer complaint handling.
Market visit for complaints verification and for the investigation of possible root cause.
To prepare and update log of customer complaints with graphical analysis management review.
Take part in the appointment of new distributor appointment to evaluate applicant eligibility as per company requirement and business needs.
Perform exit interview of distributors resigned or terminated with an objective to enhance the goodwill of the company and for betterment of company internal control system.
4 : Any other task assigned by the seniors.
Job Specification
Internal Audit & Service Quality Assurance functional knowledge and experience
Proficiency in Microsoft Office i.e. Outlook, Word & Excel
Preferably posses working experience in an SAP environment
Positive mindset to contribute for the growth of the organization in a challenging working environment 
