Your Responsibilities : Job Purpose :
Job Purpose :
To provide high quality, comprehensive HR transactional support (Tier 1 / Tier 0) across all GSK businesses in a cluster / country, by focusing on enhancing technology utilization, data quality and metrics to increase HR customer satisfaction.
Key Responsibilities :
Provide transactional HR support across all processes and across all business units within the country / cluster
Support internal client groups with responses to queries and provision of advice and guidance
Support the smooth running of global and / or local processes like P&R, Talent management, etc. by providing answers on the process or re-
directing queries to the appropriate level
Manage the employee interface, ensuring understanding, compliance and satisfaction with HR Policies and processes mitigating risk of employee dissatisfaction and litigation
Use data and metrics to ensure the high performance of Tier 1 / Tier 0 processes and propose improvements to enhance the customer experience
Own the data quality of our systems and ensure appropriate follow-up with employees / line managers to secure this
Maintain records in HR systems to ensure entries are updated for payroll and other key HR processes
Participate on key HR projects which need transactional HR input, eg. restructure, M&A, etc.
Liaise with external suppliers as appropriate to deliver HR services
Support continuous improvement activities to further simplify and standardise processes
Basic qualifications : BBA / MBA
BBA / MBA
Preferred qualifications :
Why GSK? :
At GSK, our mission is to improve the quality of human life by enabling people to do more, feel better and live longer. Our three world-
leading businesses research and deliver innovative medicines, vaccines and consumer healthcare products. We need a talented and motivated workforce to deliver against our strategy.
To achieve this, we strive to attract the best people and to create an environment that empowers and inspires.