Senior Sales Support Agent
Qatar Airways
South Asia, Pakistan, Peshawar
2d ago

About Your Job :

As the , you will support the sales team to achieve their assigned revenue targets by providing technical support and data within prescribed timeframes.

You will also create maximum awareness of QRs products and services.

Accountabilities :

Provide the sales Manager and the sales team with the necessary market intelligence, reports, highlighting the opportunities to improve, yields and market share

Contribute in managing distribution channels and database for the sales team, be local CRS contact person.

Use of analytical tools to generate market share, revenue and sales data

Tracking and reporting of ROI on advertising, promotions, sponsorships and sales activities

Use and administration of sales activity management software / system

Coordination and submission of annual marketing activity plans and budgets

Maintain records and Provide maximum technical support of the sales force to ensure increased awareness of Qatar Airways products and services

Handle inquiries, problems encountered by the corporate / agent and liase with relevant department of head office, if required

Research and analyse individual markets and place QR in very visible in the market and secure maximum market share of traffic on QR network.

Assist in develop sales and marketing plans, PLB contracts, sales / Marketing reports, PLB monthly reports / yearly reports

Makes and confirms reservations for passengers where necessary, record and process reservations made by phone / fax / email.

About You :

You should have a Bachelor's Degree or equivalent with minimum of 3 years of job-related experience with a tour operator or an Airline (preferably).

Previous experience in a sales support role will be an advantage.

Proven experience with Amadeus is a also required. You will also have strong MS Office skills and excellent verbal and written communication skills in both English.

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