Food Operations Manager
4d ago

Position Title : Food Operations Manager

Department : Kitchen & Concepts

Reports to : Head of Kitchen & Concepts

About the job :

The successful candidate will be responsible for setting up and optimizing processes while owning day to day KPI’s and operations for Virtual brands

Responsibilities :

  • Create and follow Virtual concepts strategy creation, success metric alignment, and ongoing execution to enable the enhancement and growth of the vertical locally
  • Coordinate between multiple stakeholders and ensure the delivery of perfect orders from the vendors to the consumers
  • Support in the day-to-day operations of concepts at the highest standards
  • Ensure restaurant partners / vendors order preparation time, rider to customer delivery time and total delivery time is fully optimised
  • Improving our restaurant partners kitchen operational efficiency
  • Working with culinary managers and category managers to ensure fully optimized menus.
  • Work closely with the APAC training manager to ensure training guides are implemented and followed to the highest standards.
  • Partnering with our Logistics Operations and Customer Experience teams to improve our overall brands performance.
  • Requirements :

  • 5 years of relevant working experiences a Manager / Assistant Manager in fast paced F&B industry (UX, Menu Items,)
  • Prior experience in designing, setting up kitchens and F&B facilities planning
  • Experience managing a P&L and / or budgets
  • A task-master; get things done on time to support overall frictionless execution
  • Ability to identify key metrics of success, digest complex data sets, and build data-driven action plans to respond to market conditions
  • Proven local knowledge of the Pakistan Market
  • Strong leadership and communication skills, able to work independently and are reliable
  • Well versed with Microsoft Office applications such as Excel / Google equivalents
  • Bonus Points If You Have :

  • Experience in cloud kitchen operations
  • Experience in virtual brand creation and implementation
  • Experience as a sous chef or above
  • Established contacts in the F&B industry (contractors, equipment suppliers, kitchen staff, etc)
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