Account Manager
Karachi, Sindh, PK
3d ago

Job Description :

The incumbent will be client-facing, who would take the initial brief and ensure that multiple animations are delivered to multiple clients on time

They will be responsible to:

    • Work with clients to define a creative outline for the project
    • Manage/coordinate with the production team for handover and project deliveries and statuses
    • Ensure that the video production is in sync with the creative brief
    • Serve as the lead point of contact for all customer account management matters
    • Build and maintain strong, long-lasting client relationships
    • Ensure the timely and successful delivery of videos according to customer needs and objectives
    • Clearly communicate the requirements, briefs and progress to internal and external
    • Stakeholders
    • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
    • Prepare reports on account status
    • Collaborate with sales team to identify and grow opportunities within territory
    • Assist with challenging client requests or issue escalations as needed

Education and Experience:

Minimum Graduate (BA/BS degree in Business Administration, Sales or relevant field)

Minimum 5 years of experience as an Account Manager, Project Manager, Sales Account Manager, or relevant role for video animations

Experience delivering client-focused solutions to customer needs

Must have the experience of creating up-sale opportunities from existing clients

Must have the experience of managing video animation production

Must have experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)


Must have the creative flair and concept development skills to assist clients in finalizing the

creative concept for the video animations

Proven ability to juggle multiple account management projects at a time, while maintaining

sharp attention to detail

Excellent listening, negotiation and presentation abilities

Strong verbal and written communication skills

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