Financial Services Executive/Specialist (Operations)
Telenor Pakistan
Pakistan, Karachi
9h ago

Last Date to Apply : 10th September’ 2020

Employment Type : This is a Full-time position

Location : This role is based in Karachi Pakistan

Grade : This is a grade 2 position.

Your Impactful goals will include :

  • Responsible for execution of FS product & distribution initiatives at regional level
  • Primary interface for Circle / HQ / Bank related operational issues
  • End to end responsibility of FS related projects rollout, FS distribution and business KPI performance
  • Ownership to drive and ensure FS float management and FS Regional trainings
  • Develop plans to maximize efficiency in the channel and grow business volume
  • To ensure smooth execution of regional campaigns to get desired business uptake
  • Monitoring of growth at regional & franchise level on month to month and year to year basis.
  • Identify the right size of channel, Investment, strengths and weaknesses of the channels
  • Build Competition & Channel Insights and coordinate with relevant team to address critical issues
  • Cluster level FS Performance Management and profitability.
  • Monitor and gauge franchise FS commissions
  • To manage channel operations of FS domain, customer complaint handling and digital initiatives such as Apollo by enabling the team to achieve company goals.
  • FS Market Intel and support for Regions
  • Essential Responsibilities :

  • Custodian of FS regional business operations, franchise and retailer level information, agreements and other important operation initiative and activities.
  • Ensure to remain update on product knowledge and efficiently provide operational support
  • To provide the technical support to the regional team on FS & system support related issues.
  • Working closely with all the stakeholders for execution of FS product, distribution side
  • Regional POC for external stakeholders related to FS Circle, HQ and Bank
  • Conducting belt / cluster level analysis and execute required strategies for fulfilling regional business ambitions
  • Responsible for New FS Product rollout, distribution initiatives and keep track of product update and performance
  • Evaluate expected challenges / risks and come up with mitigation strategy
  • Providing performance business insights to stake holders which help them to take better business decisions
  • Develop mitigation techniques for risks and ensure target achievements.
  • FS Campaign execution and visibility
  • Analyze day to day performance of channels & suggesting required changes to effectively achieve the desired results / targets
  • Collaboration / Coordination within S&D planning functions and with regions on daily basis
  • FS Governance model to monitor the Product KPIs management
  • To ensure that the staff is trained on Product knowledge, Systems, Routines & Procedures and soft skills
  • To ensure correct and up to date mapping of sales staff / franchises / retailers / territories in LI and Tracker for FS retailers
  • Fraud management at the channel through effective process for FS
  • Target Assignment and tracking on an agreed frequency
  • Ensure that sales team meets / exceeds Business KPIs and distribution KPI’s
  • FS Credit Planning / Management
  • To gather Market Intelligence information, regular visits on top retailers and ensure Retailer advocacy
  • Identifying strengths and weaknesses of regional operations and competition analysis
  • Special project planning and executions
  • Belt / cluster level FS KPIs monitoring & ensure to achieve the monthly KPIs
  • Your Career Path :

    This position offers the following career path options besides growth within indirect sales channel :

  • Roles within S&D Planning, which are responsible for FS operations and planning at national level
  • Circle & Telenor Bank
  • Financial support Unit
  • What we’re looking for?

  • Education : Preferably MBA / MCS / BBA / BSC
  • Work experience : 2 5 years relevant work experience (Sales, Operations and Planning)
  • Functional Skills / Knowledge AreasAbility to work well in a pressure situation, Self-motivated and flexibleExcellent communication skills in English (both verbal & written)Data Interpretation & Quantitative skillsStrong in Excel, Words & Power-pointTelco Business / Distribution / B2B / B2C model knowledgeProcess oriented approach towards problem solvingShould be able to analyze, understand and recommended solution to complex problemAbility to think and come up with recommendations for meeting business objectivesOrganized and can manage several projects and / or activities at a time
  • Why should you join Telenor?

    At Telenor Pakistan, we provide you the platform to work in a challenging and rewarding environment to become a skilled professional in your chosen field of interest.

    As one of the top employers of the country, we enable you to realize your dreams in a collaborative environment of diversity and openness to new mindsets.

    As an equal employment opportunity provider, Telenor Pakistan makes all decisions of employment purely based on merit. As an equal employment opportunity provider, Telenor Pakistan makes all decisions of employment purely based on merit irrespective of race, caste, gender, creed, color, religion, sex, national origin, or disability.

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