Sr. Quality Assurance Engineer
Lahore, Pakistan
2d ago

As a Sr. QA Engineer at ExpertFlow, you’ll primarily be working on CIM, a customer-to-business collaboration solution across several media channels.


  • Work intimately with Software QA Manager and QA Team to achieve the Quality Objectives of his / her department
  • Test Software according to ExpertFlow QA process
  • Prepare test plan with the assistance of software QA Manager
  • Write test steps and automate test plans where feasible
  • Create, execute & review test cases / scenario matrix
  • Be a mentor for the junior QA engineers for test planning and automation
  • Report and track issues in JIRA
  • Be a part of a cross-functional team for successful product deliverables.
  • Take full ownership of testing activities of the assigned products / projects and any junior QA team members
  • Participate in daily SCRUM, sprint planning, retrospective, and other scheduled meetings
  • Prepare and maintain testing rigs
  • Stay abreast with the latest technologies
  • Take initiatives for highlighting and communicating issues to the team
  • Request Hardware / Software if necessary
  • Set bugs’ severity and priority for fixing
  • Raise the flag to the QA Manager in case of showstoppers
  • Assist Software QA Manager in all related issues
  • Knowledge, Skills, and Expertise

    Knowledge, Skills & Experience Requirements Formal Qualifications / Certification4-years Bachelor’s degree in Computer Science or similar from a reputed institute. Experience

  • 3-5 years of hands-on QA / QC experience
  • Hands-on experience of Load / Stress testing and performance benchmarking
  • Working experience in Agile methodologies
  • Experience in using testing and bug reporting tools
  • Experience in working with Linux-command line
  • Experience in working with Docker
  • Knowledge of Git and usage of any Git servers such as GitLab, GitHub
  • Test automation is a plus
  • Skills

  • Sound knowledge of SDLC and STLC
  • Synchronous and Asynchronous APIs
  • Sound understanding of SQL
  • Good collaborative problem-solving capabilities
  • Good written and verbal communication skills, fluent in English
  • Programming skills for writing SQA test clients and scripts
  • Nice to have

  • Knowledge of contact center solutions / CTI is a plus.
  • Personal Attributes

  • Deep analytical skills
  • Software product analysis and design skills
  • Resource management skills
  • Team leadership with a degree of humility
  • Time management skills
  • Punctual
  • Key Accountability & Performance Measures

    Major Activities

    Why you do it and how you do it)

    Test planning and Execution

  • Do test planning from sprint perspectives and make sure the smooth execution of QA activities during the sprint to achieve the sprint goals.
  • Follow the QA process and procedure to make sure we don’t miss any deliverables.
  • Accountable for the creation, review, and maintenance of all required QA documentation and activities.
  • Issue identification

  • Assist in troubleshooting issues on the production system in a Linux / Docker environment
  • Communications

  • Creates sub-tasks following the assigned story and write technical notes
  • Updates JIRA task status timely and summary of log work
  • Participate in documenting Root Cause Analysis of issues identified in production
  • Actively listens, identifies, and communicates issues.
  • Standards and Techniques

  • Follow TDD / BDD design principles
  • Makes use of automated test tools for issues identification
  • Adhere to the company’s software QA policies and standards
  • Participates in improving the SDLC / STLC approach being followed
  • Compensation and Benefits

    It’s a full-time permanent job 5 days a week. The salary package is based on skills and expertise.

    In addition to the salary package, the company covers medical benefits both for indoor / outdoor treatment for you and your family.

    Other HR benefits such as annual leaves, gratuity funds are also provided.

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