Manager Growth & Performance - New Verticals

foodpanda

Karachi, Pakistan

1d ago

We’re looking for a highly driven and motivated Growth & Performance Manager for our team in Pakistan. If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this may be the place for you! The ideal candidate will have a track record as a significant individual contributor as well as a strong team player.

The role is based in Pakistan and will report into Head of New Verticals.

Responsibilities :

Develop go-to-market strategies for new business functions, oversee new businesses growth and progress

Identify and track growth and performance KPIs against daily, weekly and monthly targets

Work closely with the Head to ensure that the team structure and incentives are aligned to support the overall strategy for New Verticals

Carry out stringent research and competitor analysis to identify white spaces and areas of improvement for New Verticals

Obsess over and execute sessions, page views, orders, reorder rates and conversion metrics for existing customers and how to get new customers for the New Verticals

Identify opportunities to develop and improve solutions and strengthen the overall customer experience and bring changes where necessary

Develop KPI dashboards, reports and presentations to set up monthly targets to achieve MoM business goals.

Build strong relationships with internal stakeholders to understand business challenges and opportunities. Recommend solutions across the complex range of products and processes.

Develop, maintain and update comprehensive project plans from initial idea to launch and growth.

Ensure necessary audits to maintain a healthy cut-off threshold for all KPI’s so that it does not impact business growth and sales

Work across teams to continuously eliminate unnecessary processes and continuously implement new ways to enhance the business growth & operations

Work with City Teams to analyse local data, identify gaps and provide support for growth opportunities and performance optimization

Work closely with Commercial team for acquisitions, discounting and retention plans

Requirements :

Minimum 4 years of work experience in a fast-paced environment (E-Commerce or FMCG experience preferred)

Bachelor's / Master’s degree in Business, Marketing or STEM disciplines from a top University

Has an acute sense of responsibility and can take full ownership of the function

Deep understanding of Pakistani overall retail and restaurant landscape and their intertwining with e-commerce

Unit economics perspective of what makes last mile retail work

Proficient in MS Office, SQL & Tableau

Strong communication, presentation and organization skills

Ability to reduce complex and complicated information into clear ideas

Bias toward action and constant push for clarity and execution

Superior persuasion and influencing skills to get the job done

Excellent stakeholder management, consensus building and project management skills

Ability to work collaboratively within a team environment

Experience working within the technology industry / start-up environment is a plus

Understanding of strategic localization and ability to understand data-driven local needs on a city to city and segment to segment basis

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