Manager Growth & Performance - New Verticals
Karachi, Pakistan
1d ago

We’re looking for a highly driven and motivated Growth & Performance Manager for our team in Pakistan. If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this may be the place for you! The ideal candidate will have a track record as a significant individual contributor as well as a strong team player.

The role is based in Pakistan and will report into Head of New Verticals.

Responsibilities :

  • Develop go-to-market strategies for new business functions, oversee new businesses growth and progress
  • Identify and track growth and performance KPIs against daily, weekly and monthly targets
  • Work closely with the Head to ensure that the team structure and incentives are aligned to support the overall strategy for New Verticals
  • Carry out stringent research and competitor analysis to identify white spaces and areas of improvement for New Verticals
  • Obsess over and execute sessions, page views, orders, reorder rates and conversion metrics for existing customers and how to get new customers for the New Verticals
  • Identify opportunities to develop and improve solutions and strengthen the overall customer experience and bring changes where necessary
  • Develop KPI dashboards, reports and presentations to set up monthly targets to achieve MoM business goals.
  • Build strong relationships with internal stakeholders to understand business challenges and opportunities. Recommend solutions across the complex range of products and processes.
  • Develop, maintain and update comprehensive project plans from initial idea to launch and growth.
  • Ensure necessary audits to maintain a healthy cut-off threshold for all KPI’s so that it does not impact business growth and sales
  • Work across teams to continuously eliminate unnecessary processes and continuously implement new ways to enhance the business growth & operations
  • Work with City Teams to analyse local data, identify gaps and provide support for growth opportunities and performance optimization
  • Work closely with Commercial team for acquisitions, discounting and retention plans
  • Requirements :

  • Minimum 4 years of work experience in a fast-paced environment (E-Commerce or FMCG experience preferred)
  • Bachelor's / Master’s degree in Business, Marketing or STEM disciplines from a top University
  • Has an acute sense of responsibility and can take full ownership of the function
  • Deep understanding of Pakistani overall retail and restaurant landscape and their intertwining with e-commerce
  • Unit economics perspective of what makes last mile retail work
  • Proficient in MS Office, SQL & Tableau
  • Strong communication, presentation and organization skills
  • Ability to reduce complex and complicated information into clear ideas
  • Bias toward action and constant push for clarity and execution
  • Superior persuasion and influencing skills to get the job done
  • Excellent stakeholder management, consensus building and project management skills
  • Ability to work collaboratively within a team environment
  • Experience working within the technology industry / start-up environment is a plus
  • Understanding of strategic localization and ability to understand data-driven local needs on a city to city and segment to segment basis
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