Position Title : BSS Solutions & Development Specialist
Grade : This is a job grade 2B position
Location : This role is based in Islamabad, Pakistan
Employment Type : This is a permanent, full-time position
The Role : BSS Solutions & Development Specialist within Service Development Department is responsible for ensuring overall project deliveries, maintaining an efficient and technology compliant enterprise architecture with a major focus on Customer-centric business processes aligned with key strategic objectives.
Your Career Path : Based on your planned exposure and growth initiatives, you can grow into roles including Business Analyst, Specialist, Consultant, Expert, or within a management role
Your Impactful Goals : As a BSS Solutions & Development Specialist, you will be solution-oriented, make informed decisions and manage the projects wisely in order to achieve the company’s business goals through viable technology solutions.
Your Typical day at work
Manage the Projects end to end ensuring all the milestones in the BSS domain (CRM, SIP, Middleware, Provisioning & NPG)
Understand & refine Business requirements and ensuring smooth development deriving technical solution with Vendor / development team, testing & deployment
Create system designs and technical roadmap
Stakeholder Management with internal and external customers
Vendor / team management for assuring department’s deliveries, and relevant contract management
Ensure designed solutions are as per best practices and industry standards
Handle and deliver on a quick basis in critical & pressure situation
Bachelor’s / Master’s in Computer Sciences, Software Engineering, Computer Engineering
Certifications in PMP, ITIL, SIEBEL Essentials or related, Middleware, Java, Oracle related will be a huge plus
Should understand large-scale IT systems with a focus on telecom specific business processes / technologies have an understanding of Telecom-Customer business processes in one or more areas such as CRM domain, Supply Chain / Inventory, Order Management, Retail / Business Partner Management, Integration, Provisioning / Fulfilment
Details related to its Enterprise Architecture with respect to BSS and In-house Products, such as SIEBEL, SIP, EPC, Order Management TRACKER, JBOSS, PROVIDENT, MAGIC BOX, SAP
Functional Skills / Knowledge Areas
Should possess good Project Management Skills and able to manage different CFTs / RFQs / RFPs / Contracts on a need basis for relevant business segments
Possess Good people management skills and ability to provide leadership to the team through coaching, feedback, development goals, performance management and good practitioner of Telenor Values
Promote a culture of innovative and creative thinking within the team
Should have Vision aligned with Key Strategic Objectives
Excellent verbal and written skills
Excellent project management and analytical skills with a can-do-attitude
Ability to meet and set short term and long-term objectives for self and assigned team
Flexibility, ability to adapt to changing conditions and plans with well-reasoned decision and minimal supervision
Strong communication, negotiation, and presentation skills
Ability to identify and resolve issues effectively
Able to multitask while effectively responding during critical situations
Develop timelines and prioritize task assignments
Ability to manage end-to-end projects / programs from concept development through implementation
Why should you join Telenor?
At Telenor Pakistan, we provide you the platform to work in a challenging and rewarding environment to become a skilled professional in your chosen field of interest.
As one of the top employers of the country, we enable you to realize your dreams in a collaborative environment of diversity and openness to new mindsets.
As an equal employment opportunity provider, Telenor Pakistan makes all decisions of employment purely based on merit.