Who We Are
KeepTruckin builds technology using the latest advancements in AI and computer vision to improve the safety and efficiency of businesses with vehicles.
Over one million drivers and 100,000 companies across every industry trust KeepTruckin’s integrated platform to power their operations, prevent accidents and reduce costs.
At KeepTruckin, we see our hard work rewarded in tangible ways every day, and we believe that intelligence is most powerful when paired with humility.
We’re motivated by the opportunity to save lives on the road while impacting and improving every facet of multiple trillion-dollar industries that keep our physical economy moving.
KeepTruckin is proud to be a Forbes Cloud 100 company, Forbes Best Startup Employer 2020, and an Inc Magazine Best Place to Work.
About the Role :
As an SMB Expansion Account Executive you have an exciting opportunity to shape the way we build relationships, and upsell our products, while ensuring the customers expectations are being met.
We are looking for strong communicators who have a natural sales instinct to be the face and voice for our KeepTruckin customers.
You will have the opportunity to educate fleet managers and owner / operators about Electronic Logging Devices, Fleet Management, Vehicle GPS Tracking, Driver Vehicle Inspection Reports, IFTA Reporting, Electronic Logs, and Safety initiatives offered by KT!
SMB Expansion Account Executives understand the importance of providing a superb customer experience and are committed to ensuring it happens during each customer interaction.
You are an exceptionally clear communicator and have strong interpersonal and organizational skills, which enables you to build trust with potential KeepTruckin customers.
WHAT YOU’LL DO :
Build, manage and drive a high performing account management team to strategically build on existing relationships and grow the existing customer accounts
Provide coaching and skills training to the sales team in the areas of customer interactions and internal sales processes and methodologies to drive sales.
Develop and implement plans to achieve team specific targets by accurately forecasting revenues, identifying gaps in revenue opportunity and recommending solutions to close the gap
Responsible for submitting periodic forecast reports in a timely manner and actively engaging in discussions with other managers to support achievement of growth targets.
Manage resources to maximize productivity and achieve sales priorities within the region.
Monitor and track the health of the sales pipeline; identify and operationalize opportunities for improvement
Grow customers’ interest and success by upselling and cross selling of Hootsuite & Partner solutions
Support the execution of the global account management strategy, ensuring all reps are running consistent sales plays & activities of location
Leverage insights and expertise from internal stakeholders, including Marketing and Customer Success teams to drive the generation of additional pipeline and grow the business
Perform other related duties as assigned
WHAT YOU’LL NEED :
Considerable experience, including some as a successful individual contributor with a quota in a B2B setting, working with clients from a variety of industries.
Some experience as a sales leader of a successful team in a B2B settings potentially SAAS Sales
Business to Business Sales and Sales Leadership experience - Experience working through complex procurement environments and problem solving
5% accuracy of weekly / quarterly forecast of your business using a proven methodology
Strong sense of what customers value and how to challenge thinking to help our customers develop further their understanding of why Hootsuite should be a solution they consider
Negotiation : successfully obtains commitment to a solution or idea, while maintaining integrity and relationships
Contracts and Legal : you have a strong working knowledge and capability in the Software as a Service business
Collaboration and Teamwork : works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
Commitment to Results : consistently achieves results, demonstrating high performance, and challenging self and others to deliver results
Influence : Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action
Interpersonal Savvy : relates openly and comfortably with diverse groups of people
Open Communication : clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
Perseverance : pursues everything with energy, drive, and a need to finish doesn’t give up
Builds inclusive, cohesive teams which apply diversity to achieve common goals
Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work
Identifies key issues and relationships relevant to achieving a long-range goal or vision; Builds an integrated plan for course of action to accomplish this vision
Challenges and supports others to create results but also develop new capabilities. Successfully develops the capacity and capability of team and individuals on the team
WHO YOU ARE :
Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community
Curious. You are always learning and seeking ways to make things better
Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity
Humble. You lead with humility and empathy, respecting and learning from the perspectives of others
Creating a diverse and inclusive workplace is one of KeepTruckin's core values.