Sales Engineer
i2c Inc
Lahore, Punyab, Pakistan
5d ago

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Sales Engineer (04 Positions)

Position Overview

As a Sales Engineer, this role is responsible for winning the technical part of a sales opportunity. This entails :

  • Product expertise. Knowing how i2cā€™s platform helps accomplish the business goals of the client and being able to demonstrate the features and functionality that address the use cases of the client, from both a business-user and an end-user perspective.
  • Support Sales Process : From your first day, you will be expected to work on real customer opportunities through a sales process, from initial engagement to pricing discussions to final contract negotiations.
  • Use your functional payment knowledge to educate, problem-solve, and deliver guidance to our customers. At any given time, you may be supporting as many as 20 - 30 opportunities in various stages of that process.

  • Technical expertise. Being able to answer questions about how our software is architected and developed as well as how individual features and functions technically work.
  • Integration expertise. Understanding how our software integrates with the relevant and related tools and systems that our clients use, including proficiency in how to use our APIs.
  • Presentation and communication skills. Being able to provide product, technical, and integration expertise in a way that removes confusion, doubt, or uncertainty.
  • Being able to create clear and concise documentation of various formats that address the most common questions and specific technical concerns of our clients.

  • Documentation skills. Being able document how our clients intend to use our platform and what systems the platform will need to integrate with during the implementation process.
  • Maintaining a library of documentation that can be leveraged by others in the sales organization.

  • Education. Improving the knowledge of the sales team by holding regular education sessions, creating documentation (RFI / RFP) of various formats that addresses frequently asked questions or specific topics of interest, and sharing lessons learned from client sales opportunities.
  • Required Skills & Attributes

  • BS degree in computer science or equivalent experience
  • 5+ years total professional experience with 3+ years in front-line sales engineering role in card payments ecosystems.
  • Understand and support sales cycles.
  • Experience working with APIs, JSON, XML
  • Excellent communicator both verbal and written
  • Passionate about building strong, trusted relationships with our sales team, our client services team, and our prospects and clients.
  • Familiarity working in a J2EE stack
  • Aptitude to learn new technologies quickly
  • Fluent in English (Arabic language or URDU a plus)
  • Location : Lahorecareers

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