completing personnel transactions.
coaching and counseling managers and employees.
participating in professional organizations.
HR professionals have to communicate up to management, over to managers, out to potential employees, and down to all levels of current employees.
And they have to do it in writing, while speaking to large and small groups and, increasingly, through social media. They have to be convincing, accurate, and believable.
HR management requires an orderly approach. Organized files, strong time management skills, and personal efficiency are key to HR effectiveness.
HR professional will deal with an employee’s personal issue one minute, an intermittent leave question the next, and a recruiting strategy for a hard-to-fill job the minute after.
Dealing With The Grey :
HR Professionals have to be able to act with incomplete and best available information, and they have to know when to seek the professional help of colleagues, attorneys, and other experts.
T he goal of negotiation is to end up with two parties that are satisfied with the outcome, and that’s not often easy to achieve.
Change Agent :
HR has to help everyone cope with the constant changes.
Conflict Management & Problem Solving :
High productivity demands that people work together at least civilly. HR has to find ways to allow that to happen.