Operations Business Analyst - Information & Digital Technology
Islamabad, PK
1d ago
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  • To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day.

    Come be a part of this journey!

    SENIORITY LEVEL : Mid-Senior Level


    LOCATION : Islamabad, Pakistan


  • Assess, Design and work with internal / external teams to deliver solutions to the BAT IT Services organization
  • Ensure low level design and build of solutions are carried out in accordance to global standard
  • Delivery of services to the exact design specification of the Solution Architecture team
  • Relationship management of outsource provider, ensuring SLAs are adhered to and that appropriate quality control processes are in place
  • Ambassador for the services and vendors delivering the services
  • Provide advice and feedback to other service owners
  • Manage the lifecycle of the approved products and solutions in use in BAT within their technology domain, to ensure that they remain within support and maintenance.
  • Understand vendor products roadmaps and life cycles to ensure relevance to BAT
  • Ensure that any products that are due to go out of support have a plan for remediation and deployment plan
  • For those products that have a major version update or a change of solution, liaison with the Solution Architecture team is required

  • 5+ Years of Business-facing IT IDT experience in a global manufacturing environment, preferably with a degree in an IT-related field.
  • Strong analytical ability to proactively identify trends, issues and opportunities and translate these into insightful commercial stories and recommendations
  • Hands on implementation experience in SAP Manufacturing, Logistics and Quality, implementation experience in Manufacturing Execution Systems such as Apriso would be highly regarded.
  • Strong verbal and written communication skills in addition to presentation skills
  • Extensive and substantial practical experience in interpreting business process management and business metrics specifically in the area of Manufacturing and supply chain.
  • Experience working with Agile principles and cloud native technologies
  • Experience managing multiple development / project teams' code deployment utilizing a CI / CD pipeline, automated testing platforms, etc.
  • Experience working with Data Analytics and reporting tools Like SAP BI / Microsoft Power BI etc

  • Experience implementing SAP in Manufacturing industries Process based industries
  • Knowledge of integrations with an enterprise ERP as well as making use of third-party web services with RESTful service architecture
  • Experience with Industry 4.0 concepts and its adoption
  • Experience with Automation Solutions ( Uipath etc)

  • Business-facing IT experience in Manufacturing and Supply Chain.
  • Extensive practical experience in the field of business models, business requirements, business analysis and deep knowledge related to IT solutions applicable to Manufacturing and Supply Chain.
  • Preferably experience in executing change underpinned by IT technology related to Manufacturing and Supply Chain.

    At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation.

    See what is possible for you at BAT.

  • Global Top Employer with 53,000 BAT people across more than 180 markets
  • Brands sold in over 200 markets, made in 44 factories in 42 countries
  • Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations
  • Diversity leader in the Financial Times and International Women’s Day Best Practice winner
  • Seal Award winner one of 50 most sustainable companies

    Collaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals.

    Come bring your difference!

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