Account Support Associate
EY
Karachi, All, Pakistan
16h ago

As an AccountSupport Associate (ASA), you’ll be a key member of our Business SupportServices (BSS) team. TheASA program supports a wide range of service lines (Assurance, Advisory, Taxand Transaction Advisory Services), making this a great place to gain exposureto new skills and progress your career.

The opportunity

Youwill work directly with high-level client-serving professionals(partners / principals, executive directors, senior managers and managers) todrive project management and engagement coordination for EY’s key accountclient-serving teams.

You will drive efficiencies for the account teams and reducetime to provide services to clients, with a focus on maintaining the applicableprofessional standards.

Your key responsibilities

You’lllikely balance your time between both project management and analytics. We’llalso look to you to audit and manage budgets and expenses, along withcompliance and due diligence.

Skills and attributes for success

  • Manage stakeholder expectations, project plans and communications, and provide status updates as needed to continuously advance service delivery
  • Gain a strong knowledge of the service line and the engagement, EY’s structure, key personnel and EY’s policies / procedures
  • Act as the knowledge manager for the engagement team, managing internal databases and / or portals designed to facilitate global team communications and coordination of go-to-market strategy
  • Take complete ownership of engagement economics (e.g., hours / budgets / estimates to complete, fees, billings, Work in Process spreadsheets), proactively collaborating with relevant team members to resolve any issues that arise
  • Collaborate with the account team, business development and resource management teams to achieve team goals
  • Coordinate risk management processes, such as engagement letters, client continuance, independence, family tree, preapproval and other regulatory requirements
  • To qualify for the role you must have

  • Strong data analytics and Excel skills (e.g. pivot tables)
  • Excellent oral and written communication skills
  • Excellent listening, influencing, interpersonal and presentation skills
  • The ability to address all relevant information / data and develop practical approaches to answering problems
  • A creative and curious approach to tackling complex challenges, leveraging internal tools and resources to achieve favorable results
  • A results-oriented approach to drive improvements in engagement economics (financial systems, relationship management tools, revenue pipeline, sales cycle reports, risk assessments)
  • A proven ability to work independently with minimum supervision, and collaboratively with virtual teams
  • An ability to effectively manage concurrent projects and prioritize multiple tasks, including multi-location coordination
  • The capability to meet tight deadlines, performing fine-quality work and diligent follow-up
  • The ability to summarize and conclude activities, applying appropriate documentation standards and lessons learned
  • The capacity to protect confidential and proprietary information
  • Ideally, you’ll also have

    A background in a directclient service role

  • A bachelor’s degree
  • What we look for

    We’remost interested in people with big ideas who aren’t afraid to voice them.You’ll need a proactive approach to work and the curiosity to seek out newchallenges without being pushed.

    If you’re ready to make a real contribution toour goal of building a better working world, this role is for you.

    What working at EY offers

  • We offer a competitive compensation package
  • Ownership for your area, in a culture that encourages people tospeak up and challenge the status quo

    Career support from some of the mostengaging colleagues in the business

    The ability to take on different responsibilities and learn newskills

  • The freedom to provide excellence in a way that’s suited to you
  • About EY

    As aglobal leader in assurance, tax, transaction and advisory services, we hire anddevelop the most passionate people in their field to help build a betterworking world.

    This starts with a culture that believes in giving you thetraining, opportunities and creative freedom to make things better.

    So thatwhenever you join, however long you stay, the exceptional EY experience lasts alifetime.

    If youcan confidently demonstrate that you meet the criteria above, please contact usas soon as possible.

    Join usin building a better working world. Apply now.

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