Operations Analyst  
World Bank
Islamabad, Pakistan
3d ago


Established in 1944, the WBG is one of the world’s largest sources of funding and knowledge for development solutions. In fiscal year 2018, the WBG committed $70 billion in loans, grants, equity investments and guarantees to its members and private businesses, of which $24 billion was concessional finance to its poorest members.

It is governed by 188 member countries and delivers services out of 120 offices with nearly 15,000 staff located globally.

The WBG consists of five specialized institutions : the International Bank for Reconstruction and Development (IBRD), the International Development Association (IDA), the International Finance Corporation (IFC), the Multilateral Investment Guarantee Agency (MIGA), and the International Centre for the Settlement of Investment Disputes (ICSID).

IBRD and IDA are commonly known as the World Bank, which is organized into six client-facing Regional Vice-Presidencies, several corporate functions, and seventeen Global Practices and Global Themes to bring best-

in-class knowledge and solutions to regional and country clients. The new operating model is part of a broader internal reform aimed at delivering the best of the World Bank Group to our clients, so that together we can achieve the twin goals of (1) ending extreme poverty by 2030, and (2) promote shared prosperity for the bottom 40% of the population in every developing country.


As part of the South Asia Region (SAR), the Pakistan Country Management Unit (CMU) is responsible for overseeing the World Bank's program in Pakistan.

CMU is led by the Country Director for Pakistan, supported by the Operations Manager (OM) and the Operations team in Islamabad and the Country Program Coordinator (CPC) and team in Washington DC.

In addition, there are three Program Leaders in the CMU who provide direction and support to all of the Global Practices (GPs).

The Operations Analysts will be part of the CMU team based at the World Bank office in Islamabad and report to the Operations Manager (OM).

One of the Operations Analyst will provide support on monitoring and analytic work related to the overall county portfolio to the Operations Manager.

The other will support the Program Leaders in managing their cross-GP responsibilities and providing GP input into country strategy and programs.

The World Bank's Islamabad Country Office is responsible for overseeing a program of approximately $9 billion supporting the Government of Pakistan.

This includes sensitive policy advice and reports, small and large infrastructure operations, and services in a wide range of areas (health education, finance, water, urban, agriculture etc.

The Office has about 100 staff. The Country Management Unit within this manages the overall portfolio and strategy of the program.

Duties and Responsibilities :

The Operations Analyst will be responsible for providing program management and operational support to the country portfolio of projects and analytic work at all stages of preparation and implementation.

Specific responsibilities include :

a)Regular program monitoring and reporting on the Pakistan portfolio and pipeline projects, which includes knowledge management and internal coordination with sector teams.

b)Review mission findings and documentation of active projects to ensure quality and track progress.

c)Review pipeline development and requests for new projects to ensure consistency with the Country Partnership Strategy.

d)Organize external reviews including the program reviews with the federal and provincial governments and development partners.

e)Provide analytic support on donor contributions, commitments and cash flows related to selected major Trust Funds

f)Maintain a disbursement profile of the portfolio and regularly monitor and prepare disbursement reports. Continually improve dashboard monitoring and suggest technical improvements.

g)Assist in monitoring Pakistan’s analytical and advisory works, including coordination with task team on deliverables

h)Organize operational meetings, workshops, seminars and other events, both internal and external, and prepare follow-up / proceeding reports.

i)Contribute to the external partnership development work of the CMU and Task Teams.

j)Communicate with external partners on a variety of operational topics, and in particular, continued communication and knowledge sharing with the Economic Affairs Division and provincial governments

k)Prepare management briefs on programs issues, as well as briefs and presentations for various meetings and workshops, both internal and external.

Required Competencies :

  • Technology and systems knowledge - Exhibits excellent knowledge of Microsoft Office applications and proficiency of technology or / and systems relevant to functional area.
  • Able to coach less experienced staff on relevant technology and systems.

  • Project and task management - Able to undertake diverse and complex assignments with minimal supervision and resolve competing demands.
  • Demonstrates good organizational skills, can plan and prioritize own work and work of internal clients.

  • Institutional policies, processes, and procedures - Demonstrates relevant functional knowledge and understanding of institutional priorities, policies, operational and administrative procedures, and people.
  • Able to practically apply and guide others in policy application.

  • Versatility and adaptability - Demonstrates initiative and motivation to proactively learn new developments in relevant policies, procedures and technology.
  • Is able proactively identify, prevent and / or solve problems. Able to participate in change activities and initiatives.

  • Client Orientation - Able to interact with clients with discretion and diplomacy. Demonstrates ability to resolve complex client related issues.
  • Displays understanding of relevant internal and external factors and their impact to the client.

  • Drive for Results - Takes personal ownership and accountability to meet deadlines and achieve agreed- upon results and has the personal organization to do so.
  • Teamwork (Collaboration) and Inclusion - Collaborates with other team members and contributes productively to the team's work and output, demonstrating respect for different points of view.
  • Knowledge, Learning and Communication - Able to communicate in a constructive and professional manner. Can assist in the preparation of written materials in accordance with WB administrative guidelines and best practices.
  • Able to contribute to unit's knowledge sharing.

  • Business Judgment and Analytical Decision Making - Able to effectively and independently provide general research support.
  • Demonstrates ability to assess situation and make sound judgment on action needed.

  • Communication - Excellent verbal and written communication skills in both English and Urdu. Can assist in the preparation of written materials in accordance with WB administrative guidelines and best practices.
  • Able to communicate effectively with high level officials and experts both within the Bank and the Government.

    Qualifications :

  • Master’s Degree in Development, Public Policy, Business Administration or related discipline.
  • Preferably 3 years of operational experience working with a reputable national or an international development agency.
  • Experience, exposure to / understanding of the Government system will be preferred.
  • Strong spoken and written communications skills in English including the ability to speak and write persuasively and present ideas clearly and concisely.
  • Demonstrated initiative, and drive for results including ability to undertake a diversity of tasks within a rapidly changing and demanding environment on short deadlines.
  • Outstanding inter-personal skills with proven ability to work cooperatively with a multi-disciplinary team.
  • High degree of motivation, initiative, flexibility, reliability, and responsiveness to changing demands; capacity for effective multitasking, with demonstrated ability of being an independent starter with minimal supervision, and a high capacity to persevere for results.
  • Poverty has no borders. Neither does excellence. This is why we continually search for qualified individuals with diverse backgrounds from around the globe.

    We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

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