Assistant Team Lead - Regional Delivery Team
Dun & Bradstreet Pakistan
Karachi, Pakistan
6d ago
  • Work closely with the Team Leader to manage the work plan and work allocation to ensure that all data collection and report compilation activities are completed smoothly and in a timely manner.
  • Review deliverables from the team for scope coverage and correctness, financial data and analysis. Provide necessary guidelines and guidance to the associates for report compilation.
  • Ensure that all reports being delivered are factually correct based on documentary evidence or valid references.

  • Raise appropriate questions for clarity or additional information to be obtained from customers. Ensure that all communication with the customers for data collection and feedback is well-documented.
  • Provide necessary updates to all stakeholders including Team leader, Head of department, respective sales leaders, and the customer services representatives.
  • Proactively escalate to respective sales leads in case there are any delays in provision of information by the customers.

  • Ensure that periodic summaries on work in progress, delivered reports etc are sent out to customers.
  • Create SOPs where required, and ensure that all SOPs are followed for recording and tracking of customer orders, payments, and deliveries.
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