Process QA Specialist
Demo - Coca-Cola
Lahore, Punjab, PK
5d ago

This position is a key role within the Quality Assurance Team in CPS Pakistan with responsibility for monitoring, assessment and the raising of Compliance standards of the plants' Quality and Food safety management systems.

PQA Specialist will strive to ensure Quality Assurance is built into all key processes through training, validation, and risk assessment of systems, equipment and processes.

Work as a Backup of Lab chemist and support in routine testing of Raw , Intermediate and Finished Product as per KO specifications.

This role involves working closely with key stakeholders and support QSE Manager to ensure that all Compliance levels are obtained, and all certifications achieved.

Position Overview

  • Build a Total Quality Management culture by driving / developing the capabilities of the Associates on Quality aspects on the job and to evaluate process / equipment capabilities through the Validations and Process Monitoring.
  • Ensure manufacturing processes / process quality activities are followed in compliance with KORE & ISO, GMP and local regulation requirements by developing & providing SOPs for plant processes and timely technical support and decision on the quality problem, observation to protect product’s integrity and specification and final disposition of customer complains / feedback.
  • Establish and maintain an effective, governed and documented system for all company processes, which is integrated compliant to its entire applicable standard references and capable of meeting company requirements continually.
  • Evaluate new packaging material and ensure the packaging fitness for use and handling of all packing material documentation which is part of quality system.
  • As a Backup of Lab chemist, you’ll assure the quality of key ingredients used in our company’s products worldwide. Perform basic and complex testing of materials using the required chemical, analytical and / or sensorial methodology according to quality guidelines.
  • Responsibilities

    1. Process Quality Activities :

  • Ensure plant’s operations continue keeping pace with new KORE requirements, regulations, quality management methods and industry best practices.
  • Regular conduct the risk assessment for plant key processes to mitigate the risk of failure to deliver Quality product.
  • Ensure that quality is built into the process by training Associates on Quality monitoring aspects.
  • Validate equipment and processes, routinely monitoring and adherence to Good Manufacturing Practices of the highest standard.
  • Create a technical library / database by compiling in an easy retrieval system all the technical information available in the plant post-commissioning and compiling the validation reports generated as a result of the Validation Master Plan implementation.
  • Ensure all manufacturing instructions (PI) are followed by production effectively.
  • Organize and support plant’s associates to use the problem-solving tools for root-cause analysis and action plans to eliminate the recurrence of quality issue
  • Support Corrective / Preventive actions of PDR, TDQ, and analysis of manufacturing problems.
  • Perform process validations and process capability studies to ensure the performance of production equipment meet KORE requirements and required actions are implemented if there is any deficiency
  • Approve manufacturing equipment for use after maintenance (calibration, maintenance, etc).
  • Assess existing processes / operations to seek the possibility to eliminate non-value activities by adopting OE concept and methodology
  • To review the completed analysis report against KO requirements and documents relating to food regulation for auxiliary material / processing aid in the plant
  • Perform SAP-related transactions to manage the disposition of materials from production issues and customer returns.
  • Routinely monitoring and adherence to Good Manufacturing Practices of the highest standard and ensure plant's security program are in-placed effective.
  • Follow-up on the execution of the GMP programs in both general facilities by outsourced service contractor and manufacturing area by direct GMP housekeepers.
  • Participates in visits to customers and suppliers to resolve alleged quality issues with manufacturing.
  • Witness the destruction of concentrates / beverage bases & proprietary materials at 3rd party waste management facility.
  • Ability to perform basic and complex testing of materials at a high level by using the required chemical, microbiological, physical, analytical and / or sensorial methodology as required on ingredients, intermediates and finished products and report results.
  • Basic knowledge of Lab instruments operation / Calibration and testing
  • Advanced Field Specialty (e.g. Analytical Chemistry, Microbiology, Spectroscopy, Ingredients, Packaging, Sensory or others) : Expert ability to integrate advanced techniques and to apply the most appropriate techniques to a broad range of problems.
  • 2. Plant GMP

  • Routinely monitoring and adherence to Good Manufacturing Practices of the highest standard and ensure plant’s food safety program are in-placed effective.
  • Follow-up on the execution of the GMP programs in both general facilities by outsourced service contractor and manufacturing area by direct GMP housekeepers
  • Management of the pest control and housekeeping program by monitoring & evaluating the service performance (contractors), controlling, and monitoring the housekeepers’ performance inside the manufacturing area to ensure total compliance with GMP standards.
  • To review the completed analysis report against KO requirements and documents relating to food regulation to authorize the use of auxiliary material / processing aid in the plant.
  • 3. Management System

  • Maintain master data system (implement new formulas and ensure mixing accuracy)
  • Implement Quality requirements (KORE and ISO) and provide suggestions and recommendations for improvement based on food industry’s experience.
  • Support implementation, assessment and improvement of Quality and Food Safety Management System
  • Support internal auditor team of quality system and actively participate the scheduled internal audit to continuous improve / upgrade plant’s quality system and operations.
  • Manage key programs for the Integrated Management System to ensure the compliance of ISOs and KORE requirements
  • 4. New Packaging Development and Routine Incoming Inspection

  • Lead process for authorization of new packaging in plant.
  • Work with CPS Asia Packaging Lead to facilitate packaging approval process in Asia.
  • Work with CPS Asia Packaging Lead to develop new packaging suppliers to meet the increased volume and introduced new process / equipment as defined in corporate polices and strategies.
  • Follow up plant, supplier and other stakeholder's activities to ensure packaging is approved in accordance to KORE requirements.
  • Lead the problem solving issues by working with suppliers to identify corrective actions plans to avoid recurrence.
  • Audit supplier's packaging facilities by following audit protocols.
  • Continuously optimize packaging material to improve the plant's performance on TDQ and OTIF and ensure the packaging material meet our spec prior to use.
  • Collate packaging information to ensure completeness and accuracy in PICASSO and related databases.
  • Evaluate suitable tamper evident seal for food security management.
  • Maintain packaging measurement equipment for packaging laboratory.
  • Requirements

  • Bachelor of Food Science and Technology or equivalent from a recognized institute
  • Minimum 3-5 years prior experience in quality assurance role in a food / beverage industry.
  • Familiar with ISO and Food Safety Quality System, understand KORE requirements will be preferred.
  • Knowledge of concentrate manufacturing and quality system, project management experience; strong GMP experience, problem solving skills.
  • strategic-thinking, planning, organizing and executing skills.

  • Knowledge of local food laws / regulations.
  • Our Purpose and Growth Culture :

    We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference.

    We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves.

    We focus on four key behaviors curious, empowered, inclusive and agile and value how we work as much as what we achieve.

    We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and / or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

    When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

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