Head of Growth (Homechefs)
Pakistan, Islamabad, Karachi, Sind, Pakistan, Lahore, Punjab, Pakistan
3d ago

Position Title : Head of Growth (Homechefs)

Company : Foodpanda

Location : Nationwide

We’re looking for a highly-driven and motivated Head of Growth for our Homechefs team in Pakistan. If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this may be the place for you! The ideal candidate will have a track record as a significant individual contributor as well as a strong team player.

The role is based in Pakistan and will report into the Head of Channel Development.

Responsibilities :

  • Develop a cohesive strategy to execute strategic plans, including order growth, customer growth, vendor retention, reactivation, and engagement activities
  • Identify vendor and order growth bottlenecks and execute strategic requirements for sustainable future growth
  • Develop consumer insights and follow market trends closely to anticipate challenges and opportunities
  • Identify and track growth KPIs against daily, weekly and monthly targets
  • Develop and execute effective reporting and assessment tools to minimize risk and identify areas of improvement
  • Expand outlook on projected growth based on market dynamics of vendors and customers, seasonality and efficiency to target and budget
  • Identify opportunities to develop and improve solutions and strengthen the overall customer experience and bring changes where necessary
  • Increase acquisition and retention of existing vendors by creating content and schemes that emphasizes the community, spirit and perks of being a foodpanda vendor
  • Develop KPI dashboards, reports and presentations to set up monthly targets to achieve MoM business goals
  • Ensure necessary audits to maintain a healthy cutoff threshold for all KPIs so that it does not impact business growth and sales
  • Work across teams to continually eliminate unnecessary processes and continually implement new ways to to enhance the Vendor Experience
  • Requirements :

  • Minimum 5 years of working experience with a Bachelors / Masters degree preferably in a quantitative field such as math, statistics, data science
  • Strong communication, presentation and organization skills
  • Ability to reduce complex and complicated information into clear ideas
  • Bias toward action and constant push for clarity and execution
  • High-growth operations or startup experience is strongly preferred
  • Excellent stakeholder management, consensus building, and project management skills
  • Ability to work collaboratively within a team environment
  • Experience working within the technology industry / start-up environment is a plus
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