People Operations Generalist
Infobip ltd
Karachi, Pakistan
6d ago

A pioneer in A2P messaging, Infobip has led the world at the intersection of internet and telco tech for over a decade. Our communications platform reaches 7BN devices through 800 telecom network connections, supported by 60+ offices worldwide.

A unique combination of industry-leading reach, best-in-class tech, and 1500+ dedicated people around the world is what gives our 200,000 enterprise clients an effective voice.

We connect businesses to customers over SMS, voice, push, OTT chat, and email, serving some of the largest social networks, startups, and enterprises.

Why is this role important at Infobip?

Our POP team represents the backbone of Infobip’s growth and continuous success by finding and attracting the very best talents in the market.

We are not only hiring, we also constantly care about our employees satisfaction and continuous development.

Your main activities will be :

  • You are able to build long lasting relationships with existing employees and provide leadership and support for implementation of employee related initiatives.
  • Coordinate implementation of different services, policies and programs from different areas of HR work.
  • Manage to close the full cycle talent acquisition process and ensure smooth and positive candidate experience.
  • Follow recruitment trends in order to attract and retain the best talents.
  • Counseling local management on the best practices for local or departmental people related matter and strategy leads to higher employee engagement and employee development.
  • Implementation and improvement of performance management system and organisational structure within the given area of work.
  • Establishing successful collaboration with all stakeholders to understand their needs.
  • Organizing education sessions for employees along with events and engagement activities
  • Representing Infobip internally and externally at events, conferences, career fairs, etc.
  • Coordination of implementation of different services, policies and programs from different areas of work
  • Mentoring new and existing team members.
  • More about you :

  • You seek to make an impact through attracting and hiring the very best talent in the market.
  • You are looking for a high-growth challenge and you're eager to build your HR career in a dynamic environment
  • You have at least 4 years experience in human resources working with recruitment, performance management, employee engagement, education and other HR processes.
  • You are a master of your work.

  • Your excellent interpersonal skills enable you to form effective working relationships with people at all levels.
  • You are a person with integrity who is easily approachable
  • You have flexibility and willingness to challenge organisational culture where necessary
  • You are a proficient user of both written and spoken English
  • Why our employees choose us (and stay)?

  • Awesome clients We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more.
  • You can look forward to working with the likes of Viber, Zendesk, O2 and Seriously, our clients are really cool. Work with the world’s leading companies and impact how they communicate with their users!

  • Opportunity knocks. Often. Being a part of a growing company in a growing industry we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.
  • Learn as you grow Starting from the Academy as an onboarding program, to internal education, education resources, e-learning to external education, we invest heavily in employee learning and development.
  • Connect globally Work with people from different countries, participate in the biggest IT and Telecom events, join us in our Summer Connect conference in Croatia.
  • We put the global in globalization.

  • Dollars & Sense of Wellness Competitive salary, health benefits, covered travel expenses, discounted corporate gym memberships, employer paid benefits, flexible work environment, kitchen stocked with the usual suspects plus special requests Talk about a balanced lifestyle!
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