The ENTERTAINER is a leading digital company whose main goal is to add value to consumers by bringing them the best incentive offers globally. We are a data-driven, 100% digital, tech company. Providing first-rate offers across renowned dining, leisure, entertainment and hotel brands worldwide, the ENTERTAINER has grown with the aim of creating unbeatable value and loyalty everywhere we go.
We believe that 'œexperience is everything', resulting in our passion for creating unforgettable experiences for both our customers, partners and employees.
The E-business team's mission is to build simple, user-friendly digital experiences that delight the millions who use our products. The team's responsibilities include product innovation, engineering, infrastructure, project delivery, data, IT & Ops. We work in an agile, fast-paced environment and align closely with teams across the business to identify, build and support the best possible solutions for our users. We're passionate, curious, a bit intense and a lot of fun. All at the same time.
The Product Manager will'¦Gather product requirements, prioritizing feature implementations and improving overall user experienceConvert commercial, sales and marketing requirements to technical documentationTake ownership of customer experience and measures of successWork closely with UX/UI designers and engineers to drive feature definition and implementationResponsible for the leadership and oversight of projects that impact customer experienceSuggest product enhancements to improve user experiencePerform quality assurance controls on productsCoordinate with the engineering department to deliver functional solutionsConduct research to identify customer needs and market gapsPrioritize the implementation of new features and set specific timelinesLiaise with the Marketing department to ensure proper advertisement and positioning of new productsMonitor and report on users' reactions after launchingAnalyse competition
You'll enjoy and succeed in this job if'¦. An excess of empathyMobile-first approachApp & Web Development techniques and trends (some hands-on knowledge is preferable, but not necessary)Strong oral and written communication skills, with a demonstrated ability to communicate and build consensus with various internal and external groups and senior leaders.Proven track record of delivering results in large, cross-functional initiativesThrives in a high-energy, fast-paced environment where tactical and strategic initiatives are driven in parallelAbility to get hands-on in a complex operational environmentAbility to manage multiple tasks and work to tight deadlinesTarget driven and have good numerical and analytical skills with an excellent eye for detail working with qualitative and quantitative data
Skills and Experience requiredAs a part of the team, your main focus is data-driven decision making. To succeed, you will need...Previous work experience as an Associate Product Manager, Product Marketing Manager, Software QA, Business leadership.8-15 years of experience working within the technology industry/start-up environment is highly desirableCustomer Experience / User ExperienceStrong quantitative analysis skillsData extraction and handling skills (preferred but not required)Experience managing the entire product lifecycleFamiliarity with market research, consumers' behaviour and marketing techniquesHands-on experience with web technologies, mobile frameworks (highly desirable)Knowledge of project management tools, like Jira or TrelloKnowledge of UX tools, like Sketch app, Adobe XDStrong time management skillsGood communication skills along with the ability to effectively collaborate with cross functional teamsA computer science degree is preferred but not required
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