Who are we?
Afiniti is the world’s leading applied artificial intelligence and advanced analytics provider. Afiniti Enterprise Behavioral Pairing™ uses artificial intelligence to identify subtle and valuable patterns of human interaction in order to pair individuals on the basis of behavior, leading to more successful interactions and measurable increases in enterprise profitability.
Afiniti operates throughout the world, and has measurably driven billions of dollars in incremental value for our clients.
Purpose Afiniti Engineers (Level 1 - Junior to Level 3 Solutions Architect) are responsible for technical integration and deployment of Afiniti product in multiple telephony environment such as Avaya, Genesys, Cisco etc.
The deployment involves technical discovery, integration design, user acceptance testing and tier-2 support. They are also responsible for identifying new feature requirements specific to the product and highlight risks related to an implementation project.
Moreover, they also lead technical integration details for product certification and collaborate with core-engineering (development) teams in feature design.
The ideal candidate will have
Education & Qualifications
Salary & Package
As well as a competitive base salary dependent on the number of years of experience, we also offer Corporate benefits.