Associate, Payment Operations
Mashreq Bank
Karachi, Sindh, PK
3d ago
source : Mehnat Mazdoori
  • Processing of transactions related to Clearing, Collections, Cash management, centralized PDC, book transfer, swift remittances area to provide valued added services and ensure that all transactions are processed in compliance with established turnaround times and operating procedures to maximize customer experience.
  • Responsibilities

  • Processing transactions within established delivery standards, to ensure accuracy, authenticity and compliance with operating procedures.
  • Acquire thorough knowledge of processes as well as operating systems
  • Maintain and update documents and correspondence record systematically to ensure efficient retrieval.
  • Attend all inquiries / complaints (internal / external) promptly.
  • Perform reconciliation and internal controls activity.
  • Facilitate translation of Arabic instructions for processing team.
  • Seek guidance from seniors in case of doubt , for accurate and result oriented processing of messages
  • Qualifications

  • Excellent communication skills English
  • Should be able to read and write Arabic.
  • Strong interpersonal skills.
  • 2 to 4 years’ experience in payments back office operation with financial industry.
  • Strong knowledge of cheque clearing process, swift payments such as MT202 / 103 and easiness / expertise in dealing with excel.
  • Good verbal / written communication and computer operating skills.
  • Good knowledge of general banking rules and regulations.
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