Ensure highest level of quality service; reduce repeat repairs and response to customers & dealers.·
Monitor, control and minimize operational expenditure and manage within allocated budget.·
Visit Authorized Service Centers (ASC) on regular basis to monitor performance and provide guidance to improve service quality level.
Ensure timely reporting & feedback to CSD HO on critical issues. Ensure availability of spare parts and maintain sufficient stock according to market requirement
Ability to communicate with service staff to improve their performance.
Planning and Organizing, Managing Resources, Customer Orientation, Team Building, Communication Skills
Job Rewards and Benefits
Incentive Bonus Leaves Life Insurance Medical Provident Fund Transport