Branch Service Manager
Pak Elektron Limited. (PEL)
Rawalpindi, Rawalpindi, Pakistan
18h ago
source : Mustakbil

Job Description

Ensure highest level of quality service; reduce repeat repairs and response to customers & dealers.·

Monitor, control and minimize operational expenditure and manage within allocated budget.·

Visit Authorized Service Centers (ASC) on regular basis to monitor performance and provide guidance to improve service quality level.

  • Coordinate with Sales Teams and Dealers to ensure that all complaint are resolved.·
  • Ensure timely reporting & feedback to CSD HO on critical issues. Ensure availability of spare parts and maintain sufficient stock according to market requirement

    Job Specification

    Ability to communicate with service staff to improve their performance.

    Planning and Organizing, Managing Resources, Customer Orientation, Team Building, Communication Skills

    Job Rewards and Benefits

    Incentive Bonus Leaves Life Insurance Medical Provident Fund Transport

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