Training & Development Associate
Karachi, Pakistan
20h ago

At Careem, we are driven by the purpose of simplifying the lives of people and building an awesome organisation that inspires.

Based in Dubai, we started our journey as a pioneer of the Middle East’s ride-hailing economy. Today, Careem is the region’s everyday Super App operational in 13 countries and over 100 cities.

The Super App provides a host of daily services that people need to move around, to order things and to transfer money in one unified smartphone app.

Our goal is to simplify people’s daily lives so that they can spend their precious time and mindshare on things that really matter and on realizing their potential.

Responsibilities :

As a Training Associate day-to-day responsibilities include, but are not limited to :

  • Conducting trainings of new merchants onboarded onto careem food delivery platform along with re-trainings
  • Planning, reporting and coordinating the training schedule
  • Leading a team of people to ensure trainings are conducted timely with focus on quality
  • Auditing merchant trainings and conducting training NPS activity
  • Initiate new processes within the training department
  • Establishing good merchant relations
  • Planning and prioritizing tablet deployment amongst merchants
  • Supporting cross functional teams in resolving merchant issues
  • Managing tablet inventory
  • About you :

  • Successfully completed Bachelors / Masters degree
  • At least 1 year experience
  • Experience in data analytics
  • Experience with conducting trainings
  • Ability to manage stakeholders and communicate with cross functional teams
  • Can do, will do attitude and be able to think in a unique way to contribute creatively towards building a solid business pipeline and driving sustainable business.
  • Good communicator and excellent at driving solutions in line with industry and local market trends.
  • Oh, and also, we’re looking for someone who can take ownership, who is of service and who shoots to the moon and beyond.

    Is this you? We’re looking forward to seeing your application!

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