NOC Engineer
Global Message Services
5d ago

Who we are :

Global Message Services (GMS) is a global messaging company with over 16 years of expertise in the industry and extensive knowledge of messaging, traffic monetization, and customized software solutions.

GMS is a one-stop shop for worldwide communications through high-quality turnkey solutions tailored to each client’s needs.

What you’ll do :

  • Monitor equipment, service platforms, network equipment, and links, traffic QoS, interconnection, messages delivery issues investigation.
  • Provide the 1st level of support, localization, and elimination of problems.
  • Handle trouble tickets from customers.
  • Provide information and technical support to customers on services.
  • Prepare reporting documentation.
  • What we expect :

  • University degree in a technical field.
  • 1+ years of experience in Telco.
  • Intermediate level of English.
  • Basic skills with UNIX systems (file operations, information retrieval).
  • SMPP protocol and GSM network knowledge.
  • IP network knowledge.
  • Ability to organize and prioritize multiple deliverables.
  • Strong troubleshooting skills.
  • What we offer :

  • Multicultural & dynamic environment in fast-growing worldwide business.
  • One-of-a-kind company culture a mixture of open mindset, high dedication, striving for success, and team spirit.
  • Professional team that is committed and stands for the highest standards of performance.
  • Our values Commitment, Integrity, and Progress are vivid in day-to-day company activities.
  • Customer-oriented culture with high respect for both internal and external customers.
  • Competitive salary and bonus system.
  • Please submit the form below or send your CV and cover letter to jobs

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