NCR Corporation (NYSE : NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries.
NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.
PS Technical Consultant (Implementation and IT Infrastructure)
Key Responsibility :
The PS Technical Consultant provides technical deployment expertise and support to both end Clients and our local PS organizations as part of their project implementations activities.
The overall objective is to provide customer with advice and configuration regarding infrastructure, architecture and implement a series of Software Solutions for the monitoring and management of the Customer ATM terminals.
We are looking for a consultant eager to learn new things, attracted by technical challenges and willing to invest in new and challenging environment.
Training will be provided. This role may require travel to worldwide regions.
As part of the technical project implementation lifecycle, the consultant will conduct / deliver the following :
Provide expertise on the deployment and use of the Vision Software suite.
Become a Subject Matter Expert (SME) on the functional use of the Vision System.
Provide consultancy to Customer regarding their business rules and helping them in defining incident resolution automation process.
Provide system and network architecture and infrastructure consultancy.
Troubleshooting and optimization activities on deployed systems.
Support deployment and troubleshooting of Vision and Clustering / HA / DRs & F5 and other Load Balancers.
Workshops meetings to gather and document specs and customer requirements.
System / Customer data gathering for deployment of APTRA Vision
Produce Statements of Works, project estimates and delivery documents
Liaise with Engineering & Support Teams to deploy SW / patches / fixes etc.
Project management and coordination
Give Support & Training
BS or MS Degree in a technical discipline
Must have +5 years’ experience in relevant field of IT Infrastructure.
Must have advanced level of English language, written and verbal communication skills.
Excellent command on Operating System settings and configurations (Windows Server 2019 ).
Experience with ATM Application / Switch Application is an advantage.
Ability to review logs and traces for troubleshooting process.
Solid command of Clustering / HA / Load Balancers (F5 / Apache / Net Scale etc.).
Ability to troubleshoot networks, ports, security firewall issues.
Exposure to cloud technologies (Azure / Google Cloud).
Good command on Active Directory configurations, Single Sign On (ISP) Integrations with solutions.
Good Command MS SQL setups and configurations.
Creative, well-organized, resourceful and people oriented.
Strong customer facing experience.
Strong relationship building between internal customers and employees.
Able to work flexible hours to support global customer base.
Work Ethics, behavior, and attitude compliant consistent with Work Rulebook, NCR’s Core Shared Values and Code of Conduct.
Additional Preferred Qualifications :
Exposure to shell scripting and batch scripting.
Familiar with Data structures and SQL Queries.
Familiar with IIS Configurations.
Offers of employment are conditional upon passage of screening criteria applicable to the job.