Inside Sales Representative
Cromwell
Customer Service Centre
1d ago

Inside Sales Account Manager

Locations available across the UK

No matter where you are in your career or where you want to be we’re here to create a great place to work where you can grow, perform and love what you do.

At Cromwell, we’re all individuals, with unique backgrounds and personalities. But we have one thing in common : delivering exceptional service for our customers.

And we do this through our purpose of Keeping Industry Working .

The role

As an Inside Sales Account Manager, you will support the business development of our sales functions by exploring new possibilities and trying out new solutions for our customers using a variety of communication methods.

Working together for our common goal of being the easiest company to deal with by driving to improve results and ensuring we deliver the right solution first time.

What’s in it for you?

  • Competitive Salary
  • Company Bonus
  • Competitive annual leave allowance with annual purchase scheme
  • Group Personal Pension
  • Company Funded Healthcare Cash Plan
  • Commitment to employee development plans
  • 24 / 7 Wellbeing and Employee Support
  • Cycle to work scheme
  • Other benefits include Company Sick Pay, Company Maternity & Paternity Pay, Discount Benefits Platform and Discounted Cromwell Products

    What will you do on a normal day?

  • Proactively identifying new business opportunities and upselling to existing customers, identifying the most cost-effective solution
  • Providing exceptional customer satisfaction
  • Implement an activity plan to meet and exceed revenue and gross profit targets.
  • Closing additional business and gaining long term business relationships through objection handling
  • Maintaining our customer database detailing contact with customers
  • Sell the Cromwell Value Proposition
  • What are we looking for?

  • Have previous telephony, high volume sales experience within a target driven environment
  • Be able to work to targets and KPIs
  • Customer service experience
  • Previous knowledge of the Maintenance Repair and Operations market ideal but not essential
  • Receive monthly commission based on targets, in addition to annual salary.
  • About Cromwell

    Cromwell has been around for over 50 years, supplying an unrivalled choice of cutting tools, power tools, hand tools and safety equipment into all industries, professions and trades.

    We offer next day delivery or collection from our nationwide branch network, supported by an overnight UK logistics operation.

    Our team of over 1500 people are proud to be keeping industry working.

    We’re all individuals, yet we’re very much one united team. We treat everyone fairly regardless of gender, sexual orientation, background, age or disability and give everyone opportunities for new and varied experiences.

  • Inclusion means not just accepting people for who they are, but showing respect and making adjustments to help people and remove all barriers;
  • it’s about creating a culture where everyone is respected, empowered and able to realise their full potential.

    Cromwell is an Equal Opportunity Employer.

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