Bi-Lingual Sales Associate - MANDARIN - Queens Center, NYC
MICHAEL KORS
Queens Center
23d ago

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

MAIN JOB OBJECTIVE

Toachievesalesgoalsanddeveloplastingclientrelationships with our Mandarin clientele.Theseinitiativesareachievedbyprovidingthehighestlevelofcustomerserviceandcomplyingwithallcompanypolicies,proceduresanddirectives.

ESSENTIALJOBRESPONSIBILITIES

  • Meetsalesgoals
  • Utilizetheelevatedlevelsofsalesandservicetomaximizesalesperformance
  • Demonstrateanin-depthknowledgeofthemerchandise
  • Afterclosing a sale,monitor all detailsincluding : shipping,alterations (if applicable)and special requeststo ensurecustomersatisfaction
  • Complywithallsalesrelatedpoliciesandprocedures
  • Maintainakeeninterestinthefashionindustryandmarkettrends
  • CUSTOMERSERVICE

  • Providethehighestlevelofcustomerservice
  • Buildandmaintainrepeatclientele;utilizeclientbook
  • Resolveallclientproblemsandcomplaintsquicklyandeffectively,ensuringclientsatisfaction
  • OPERATIONS

  • Keepsellingfloorandmerchandiseneat,organizedandstocked
  • Assistinthemaintenanceofallinventoryinthestockroomandonthesellingfloor
  • Assistinallareasofstock,shipping,receivingprotocol / policiesandallshipping / receivingrelatedpaperwork.
  • Participateininventories
  • ComplywithallPoint-of-Salepoliciesandprocedures
  • Properlyexecuteallrelevantregisterfunctions
  • Adheretoworkschedule,inclusiveoftimeandattendance
  • Participateinallrelevanttraininganddevelopment seminars,programsandmeetingsasdirectedbystoremanagement
  • WORKEXPERIENCE

    Minimum 1-2yearsretailexperience.

    Conversational Mandarin is required.

    We are an Equal Opportunity Employer M / D / F / V

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