Intern
UNIC
Islamabad, Islamabad Capital Territory
14h ago

Responsible for Planning and scheduling upcoming admission dates. Preparing all necessary materials about courses information, which are offered in semester.Arranging admission test and interview Orientation session with students, facilities and carrier counseling.

  • Dealing with all enquiries from prospective students via telephone, e-mail and social media and ensuring all relevant data is captured.
  • Ensuring excellent and speedy customer service delivery.
    • Loading application data onto the system.
    • Referring any applications for consideration to the Admissions Head of Admissions.
    • Dealing with student requests to cancel, transfer and defer.
    • Processing all decision on the system regarding student applications and where applicable making sure offers are sent out promptly.
    • Requesting further information to support student applications.
    • Ensuring all scholarship students are correctly identified on the system, so they are invoiced accordingly.
    Dealing with all course specific administration.
    • Coordination between Adhoc accommodation & officer for administration & Financial arrangements
    • Regular Coordination with staff specially relevant counselors on individual case bases
    • Facilitation and accompanying clients for outdoor visits as per Adhoc guidelines
    • Facilitating & Coordinating with relevant staff in emergencies situation
    • Updating of vehicle and other records as required
    • Facilitating the services like accommodation of residents, Maintenance of accommodation premises
    • Maintaining the inventory record.
    • Supervision of check in & Check out of clients.
    Miscellaneous job related duties as and when assigned.

    A motivated, resilient and compellingly persuasive individual loves nothing more than helping customers resolve their problems or find things that they want. Having a professional appearance and a respectful, business-like manner, is a service orientated professional, is very confident when handling enquiries, complaints, and communications. A team player, is able to work to timely demands and effectively manage multiple workloads

     

    • Customer Satisfaction Managing Customer Data •Telephone Etiquette •Email Handling •Customer Secrecy •Managing Expectation •Resolving Problems.A highly resourceful, flexible, innovative & enthusiastic individual possesses a considerable amount of knowledge regarding Front Desk Officer, Administrative and office procedures. A quick learner can absorb new ideas and is experienced in coordinating, planning and organizing a wide range of Front Desk Officer & administrative activities. Well organized and an excellent team player with a proven ability to work proactively in a complex and busy office environment.
      • Maintained workflow by studying methods; implementing cost reductions; and developing reporting procedures.
      • Creating and revising systems and procedures by analyzing operating practices, recordkeeping systems, forms control, office layout, and budgetary and personnel requirements; implementing changes.
      • Developing administrative staff by providing information, educational opportunities, and experiential growth opportunities.
      • Resolving administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.
      • Ensuring operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
      • Maintaining supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
      • Maintaining professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
      • Contributeing to team effort by accomplishing related results as needed.
        • Performing a variety of clerical activities, including preparing routine correspondence, sorting and filing of records, documents, mail and other material. Assist with attendance, absence and tardy tracking; enter information into a proprietary student information system; generate lists, rosters and reports as needed.
        • Enrolling, adding, transferring and dropping of students according to established procedures; create student cumulative folders; verify residency and immunization information.
        • Assisting in the health office as needed; provide basic first aid to ill or injured students, and make appropriate notifications to parents or guardians. Answer phones, greet and direct visitors, take and relay messages; provide routine information to students, parents or guardians.
        • Maintaining of Inventory, order and distribute office and classroom supplies as needed.
        • Assisting in supervising students sent to the office for disciplinary or other reasons.

         

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